Customer Support Agent

4 days ago

Bengaluru, India Valueleaf Services Full time

**Greetings from Valueleaf**

We are hiring for Customer Support Agent.

Experience : Freshers

Location : Bangalore (on-site)

**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Preferred Language** : English, Hindi, Tamil, Telugu, Kannada, Marathi

**Face to Face Interview.**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 - ₹21,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

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