Customer Support Executive

7 days ago


Mumbai Maharashtra, India Datrax Services Pvt Ltd Full time

**Position
- Communication Executive/ Customer Support Executive(International Process)**

**Location-Andheri, Mumbai**

**Experience
- 1 Year**

**CTC- 30k**

**Working days - Monday to Friday (5.30PM-2.30AM)**

**Duties and Responsibility**
- Experience in BPO/KPO preferred Exceptional written, interpersonal and presentation skills Proficiency in MS Office.
- Should be experienced in customer service, who has the technical and practical knowledge of customer service/ relationship management process or Inside sales
- He should have experience in multiple customer service support channels e.g. in
- bound/ outbound calling, e
- mail, web chat etc.
- International experience is must.

**Qualification**
- 12th Passed out.
- Minimum 1 year of experience
- Help customer service and retention function, handle customer queries, complaints, suggestions and requests on multiple support channels e
- mail, phone, web chat etc./ Need to do cross selling
- Collect and collate customer feedback for inputting into further development of product and technology.
- Optimize the customer service function to provide best service at low cost (minimize the cost per service). Should have a sense of urgency, self-motivation and detail minded.
- Excellent Verbal and Written communication. ability to manage/ reduce customer complaints.
- Ability to create and analyze reports. Ability to remain flexible and willing to change strategies Ability to be self-motivated and create an exciting workplace.

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

**Experience**:

- Customer support: 1 year (preferred)
- International voice process: 1 year (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 8327790410



  • Mumbai, Maharashtra, India MEDDIRECT Full time

    Company Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...


  • Mumbai, Maharashtra, India The Sleep Company Full time

    **We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...


  • Mumbai, Maharashtra, India Prolegion Full time

    **Customer Support Executive***: OneSpider Technologies LLP - Mumbai, Maharashtra, India- Posted on 25 Apr, 2025**Job Details**: **Skills**: **Account** **GST** **Customer Service** **Customer Support** **Software Support** **Accounting Software** **ERP** **Job Type**: **FULL-TIME** **Availability**: **15-30 days** **Experience Level**: **1-2...


  • Jogeshwari, Mumbai, Maharashtra, India Respite Hospitality Services Private Limited Full time

    **Position: Customer support executive** We are looking for a qualified Customer Support Executive who will offer excellent customer service. You will create policies and procedures and oversee customer service. A standardized level of service is maintained for all customers. To be successful as a Customer Support Executive, you should display excellent...

  • Customer Executive

    2 weeks ago


    Mumbai, Maharashtra, India Sterling Customer Experience Pvt. Ltd. Full time

    Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...


  • Mumbai, Maharashtra, India Infowan Technologies Full time

    Full Time - Opening : 03 - 4-5 years Coordinating with cross functional team for documentation, review and monitoring of policies, regulations, workflows etc. Read More **Customer Support Executive**: - Full Time - Opening : 03 - 0-1 years Handling inbound calls of existing clients regarding Payroll HRMS Software queries Read More **Business...


  • Mumbai, Maharashtra, India Arya Omnitalk Full time

    Job Description - Executive Customer Support - Mumbai - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...


  • Mumbai, Maharashtra, India docterz health tech labs Full time

    **Job Title**: Customer Support Executive **Location**: Mumbai **Experience**: 1-3 Years | **Type**: Full-Time **Key Responsibilities**: - Respond to customer inquiries promptly - Resolve complaints and provide accurate information - Maintain records and follow up as needed **Requirements**: - Graduate - Good communication skills - Basic computer...


  • Marol, Mumbai, Maharashtra, India Moonlight Placement Services Full time

    **Hiring: D2C & Customer Support Executive** **Location**: Marol, Mumbai **Salary**: Up to ₹28,000/month **Role Overview**: We are looking for a proactive **D2C & Customer Support Executive** to be the first point of contact for our customers. You will ensure smooth query resolution, accurate order management, and an exceptional post-purchase experience....


  • Mumbai, Maharashtra, India Triedge Solutions Full time

    Position : Customer Support Executive Location : Mumbai - Qualification: Graduate/ HSC ( If someone is SSC+, experience can also apply.) (All Documents From Company With Reliving Letter) **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance Work Location: In person