CRM Executive

6 days ago


Gautam Budh Nagar, India Stellar Group, Noida Full time

We are seeking an individual to join our CRM team responsible for managing post-sales documentation for our Core Banking Software.

Key Responsibilities:

- **Customer Interaction**:Handle post-sales queries and effectively resolve customer issues related to our Core Banking Software and IT Solutions.
- **Process Management**:Formulate and ensure the smooth implementation of processes pertaining to software payments.
- **Client Communication**:Manage marketing collaterals and facilitate communication with banks for our banking softwares and IT Solutions.
- **Financial Reconciliation**:Ensure the reconciliation of customer accounts, follow up on payments, and strive for timely collection of payments.
- **Data Management**:Maintain daily Management Information System (MIS) and uphold the integrity of the database.

**Qualifications and Requirements**:

- Prior experience in CRM or a similar role is preferred.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to manage multiple tasks efficiently.
- Proficient in database maintenance and MIS reporting.

If you possess the required qualifications and are enthusiastic about contributing to our CRM team, we invite you to apply.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- PLEASE CONFIRM YOUR CURRENT SALARY, EXPECTED SALARY, NOTICE PERIOD AND THE REASON FOR JOB CHANGE.

**Education**:

- Bachelor's (required)

Work Location: In person


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