Customer Relationship Executive

5 days ago

Gautam Budh Nagar, India MNL Gluck Full time

Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
- Making & Maintaining data on Excel & on Google sheet.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Collaborating with other departments ensures that the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for the organisation and its customers.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.

*
- The ability to meet tight deadlines and outstanding time management skills.
- Team Workingand leadership skills; you’ll be in charge of a team which means you need to guide employees in the right direction, create new strategies and stay on top of the administration side of things.
- Good communication skillsas you must speak with clients, employees, and customers.
- Commercial awareness. A CRM Executive must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills.A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

**Openings-2**
**Preference
- Male**
**Salary offering
- 25K-30K**
**Immediate joining preferrable.**

**Salary**: ₹8,389.49 - ₹30,242.30 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8130526255

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