Process Associate-freshers

3 days ago


Ambattur Chennai Tamil Nadu, India CogNet Full time

**Job Information**:
Job Opening ID

**ZR_38_JOB***

Number of Positions

**15***

Job Opening Status

**In-progress***

Industry

**BPO***

**Required Skills**:

- Proficiency in MS Offic...
- Strong problem-solving...

+1

Work Experience

**Fresher***

Shift Type

**Night***

City

**Ambattur***

State/Province

**Tamil Nadu***

Country

**India***

Zip/Postal Code

**600058***

**About Us**:
**Cognet HRO** **is a leading Business Process Outsourcing Services Company providing full range of **HR and F&A** **services to** US based clients ,**With over 17 years of rich experience in **Payroll Tax, Benefits S & HR Administration, Finance & Accounting, Sales Support**. **CogNet** **has been serving the PEO, ASO, HRO and HR Technology spaces since our inception. We help organizations extend their capabilities through simplified implementation, productivity performance measured to the minute, easy collaboration, and transparent pricing built around real time utilization. Our extensive expertise, data library, and workflow development tools accelerates the client implementation process.We have developed a deep expertise of process and technology in our Services, which allows us to rapidly deliver value to our clients. **Cognet** has been delivering outsourced solutions to the clients around the Globe.

**Role Overview**:
We are seeking enthusiastic graduates to join our BPO team. As a Process Associate, you will play a crucial role in providing outstanding service to our clients and supporting various business functions.

**Key Responsibilities**:

- Handle task assigned with professionalism and efficiency.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members to ensure seamless service delivery.
- Adhere to company policies and procedures to ensure compliance.
- Participate in training sessions to enhance skills and knowledge.

**Requirements**:

- Bachelor’s degree in Commerce (B. Com) or a related field.
- Strong communication skills (both verbal and written).
- Basic understanding of customer service principles.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.- Willingness to work in shifts as required (Night/ Day)
- Night shift: 6:30 PM - 3:30 PM
- Day shift: 9:30 AM - 6:30 PM**Benefits**:

- Competitive salary and benefits package.
- Comprehensive training and career development opportunities.
- A collaborative and supportive work environment.
- Opportunities for growth within the company.



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