IT Associate

5 days ago


Kochi, India Talent Mind Consultancy Full time

Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.
- Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
- Ensure network security and connectivity.
- Set up user accounts, permissions and passwords.
- Resolve problems reported by end user.
- Define network policies and procedures.
- Specify system requirements and design solutions.
- Keep an eye out for needed updates.
- Maintain daily back up in HDD of all location.
- Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.

Monitor EPBAX.
- Conduct technology training for new users.
- Provide support to the all departments.

Conduct briefings and demonstrations for users to enhance system productivity.

**Job Type**: Regular / Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)



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