Customer Service Executive

1 week ago


Chandigarh Chandigarh, India ZEVPoint E-Mobility Full time

**About Us**:
We are a fast-growing company in the electric vehicle (EV) charging space, committed to delivering innovative and reliable charging solutions. Our mission is to power every journey with convenience and sustainability.

**Job Role**:
**Key Responsibilities**:

- Handle inquiries related to EV charger installations, usage, warranty, and troubleshooting.
- Manage and nurture relationships with B2B clients, including corporates and channel partners.
- Conduct follow-up calls for leads, demos, and ongoing sales discussions.
- Collaborate with internal teams to resolve customer issues efficiently.
- Maintain accurate records of customer interactions and sales activities.

**Requirements**:

- 3+ years of experience in customer service or inside sales (EV/tech background preferred).
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Basic understanding of EV chargers or willingness to learn.

**Why Join Us**:

- Be part of a green tech revolution
- Friendly and growth-oriented work environment
- Opportunity to contribute to a sustainable future

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9815006480



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