Floor Supervisor

3 days ago

Ghaziabad Uttar Pradesh, India Ashok Auto Ventures Full time

Communicates between customers and mechanics to eliminate inefficiency and comeback repairs.
- Estimates repair costs and makes sure that parts or services are completed in a timely manner.
- Ensures that parts inventory matches vehicles in system, coordinates with parts person, and updates as necessary.
- Maintains preventive maintenance records (hard copy and computer).

**Qualifications**:

- Education: ITI in mechanical, Diploma or Engineer in Automobiles or Mechanical. Able to organize repair teams and monitor and evaluate work being done, diagnosing and trouble shooting skills. Inspect the vehicles on job completion to ensure Quality Control has been done prior to delivery of vehicles and ensure the signing and proper filling in of job delivery forms.
- Estimating time, date of delivery taking in to prior consideration all possible difficulties that may come during repair and taking in to consideration the customers requirements and follow up of the same.
- To coordinate and monitor customer satisfaction with Manager, Customer Support and to discuss and solve in a timely manner.
- experience in the trade which may include an apprenticeship and/or applicable vocational training including some supervisory or lead work experience in a modern shop setting as a journeyman automotive mechanic.
- Any equivalent combination of training and experience.
- Ability to work effectively and communicate with superiors, subordinates and customers.
- Knowledge of current equipment and testers for efficient shop utilization.
- Skill in phone communications with suppliers and vendors.

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