
Customer Support Representative
5 days ago
Handle Clients On Call (mandatory)
- Understand the company’s products and services in-depth to effectively assist clients globally.
- Provide them with technical support (On Call & Remote Desk) by diagnosing the Issue
- Analyze client needs and provide appropriate solutions and assistance.
- Address and resolve client queries efficiently.
- Provide Technical Support For Software By Diagnosing The Issue.
- Troubleshooting Technical Issues.
- Solving Software Faults by coordinating with Software Developers.
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- What's Your Last CTC?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 2 years (preferred)
- Customer support: 2 years (preferred)
- Software Support: 2 years (preferred)
- On Call Support: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7596013500
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