Sales and Customer Service

2 weeks ago


Banjara Hills Hyderabad Telangana, India Sketch Digital Marketing Company Full time

**Key Responsibilities**:

- **Lead Management**:

- Handle incoming leads daily, responding promptly and professionally.
- Provide basic details about products and services to prospective customers.
- Follow up on leads to maintain engagement and increase conversions.
- **Customer Interaction**:

- Act as the first point of contact for visitors and clients at the front desk.
- Deliver excellent customer service, addressing inquiries and resolving concerns.
- **Administrative Tasks**:

- Oversee front desk activities, including scheduling and appointment management.
- Maintain and update lead information in sheets and CRM systems.
- **Follow-Up and Reporting**:

- Track and follow up with leads to ensure timely responses and conversions.
- Generate and submit reports on lead activity and conversion metrics.

Pay: ₹17,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person


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