IT Support

**Required experience/accessories**: - A bachelor’s degree in Computer Science and/or relevant diploma. - At Least one year experience in the field of web hosting. - Basic Knowledge of using Virtual servers (OpenVZ, KVM or VirtualBox or VMWare Player etc). - Basic Knowledge of using web monitoring services (LibreNMS). - Basic Knowledge of using WHMCS...

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...

Good Communication skills - Willingness to learn - Hindi with good English will be an advantage - Flexible to work in different process Immediate joiners preferred. **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift **Experience**: - Customer support: 1 year (preferred) **Language**: - Hindi (preferred) Work Location: In...

Location : Bangalore. Experience : 5-8 years. Job Description : We are looking for Support and Maintenance Engineers with expertise in ITSM, ITOM, and ITAM to provide technical support, troubleshoot issues, and maintain IT service management platforms. Key Responsibilities :Provide L2/L3 support for ITSM/ITOM/ITAM tools. Troubleshoot and resolve incidents,...

Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network...

Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

We're looking for a skilled Chat Process professional to provide live chat support to customers, responding to inquiries, resolving issues, and offering product or service information. You'll work in a fast-paced environment, handling multiple chat conversations simultaneously while maintaining a professional and friendly demeanor. Strong written...

Role**:Customer Support-Chat** Location - **Bangalore** Exp - **1+ years** **Job Desrciption**: - Be a team player - Be Disciplined and Punctual - Good communication skills - Handle Ordering, Billing, Provisioning, Cancellations, General and admin related queries. - Ability and eagerness to learn different skills and knowledge within Mobility team -...