Customer Service Agent

1 week ago


Bengaluru Karnataka, India dnata International Private Limited Full time

**Responsibilities**:

- Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
- Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
- Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.
- Maintain data protection and confidentiality for both staff and customers, ensuring attention to detail in all bookings.
- Be the voice of the brand.
- Support other departments as required.
- Adhere to company regulatory requirements such as data protection, data privacy etc

**Job Types**: Full-time, Permanent

Pay: ₹500,000.00 - ₹556,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Shift allowance

Application Question(s):

- Are you comfortable with the office location ? Office is located at M.G Road

**Language**:

- English (required)

Work Location: In person


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