CRM Manger Female

4 hours ago

Karol Bagh Delhi Delhi, India Adriyana Solutions Pvt Ltd Full time

Core responsibilities
- **Customer support**: Respond to customer inquiries and complaints promptly and efficiently across multiple channels.
- **Relationship management**: Build and maintain positive relationships with existing and potential customers.
- **Data analysis**: Analyze customer data to identify trends, provide insights, and improve strategies.
- **Customer retention**: Develop and implement strategies to retain customers, such as loyalty programs and targeted campaigns.
- **Internal coordination**: Collaborate with other departments like sales, marketing, and product development to ensure customer needs are met.
- **Reporting**: Provide feedback and reports on customer satisfaction, feedback, and campaign performance to management.
- **System maintenance**: Manage and maintain customer databases, ensuring accurate records of all interactions.

Key skills and qualifications
- **Communication**: Strong verbal and written communication skills are essential for effective customer interaction.
- **Empathy and patience**: The ability to understand and respond to customer needs with patience and composure is crucial.
- **Problem-solving**: Must be able to analyze situations and propose workable solutions.
- **Technical proficiency**: Experience with CRM software and other support tools is necessary.
- **Time management**: Ability to manage multiple tasks and prioritize work effectively.
- **Professionalism**: Maintain a positive and professional attitude while handling sensitive information.

Education and experience
- **Education**: A bachelor's degree in a relevant field like marketing or business administration is often preferred.
- **Experience**: Prior experience in a customer-facing role or with CRM software is highly desirable, with some positions requiring 5-6 years of experience.

**Job Types**: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Experience**:

- CRM software: 5 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • CRM Executive Office Coordinator

    2 days ago

    Karol Bagh, Delhi, Delhi, India Harsh Clean Dhan Pvt Ltd ( Woosh) Full time

    **Roles and Responsibilities**: Role-CRM cum Office Coordinator - Female Experience - 3 to 6 Year - (FMCG) - Ensures that customers receive the quickest service possible. - Assists representatives in handling disappointed customers. - Determines a course of action to resolve customer problems. - Supervises customer service representatives. - Improved...

  • CRM Manger Female

    5 days ago

    Karol Bāgh, Delhi, India Adriyana Solutions Pvt Ltd Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Core responsibilitiesCustomer support: Respond to customer inquiries and complaints promptly and efficiently across multiple channels.Relationship management: Build and maintain positive relationships with existing and potential customers.Data analysis: Analyze customer data to identify trends, provide insights, and improve strategies.Customer retention:...

  • CRM - Female

    4 days ago

    Vikaspuri, Delhi, Delhi, India Career Planto Pvt ltd Full time

    Dear Job Seeker, We are hiring CRM (Female) for vikaspuri location for Lift & Elevator company. Position - CRM (Female) Experience - 3 to 7 yrs Salary - 25k to 40k Location - Vikaspuri Job Descriptions: **Responsibilities**: - Build and maintain strong relationships with clients, acting as a primary point of contact for all communications related to...

  • CRM Executive

    1 week ago

    Delhi, Delhi, India Hybon Elevators & Esclators Pvt. Ltd. Full time

    **Job Title**:CRM Executive** Location : Vikaspuri, New Delhi **Female** **Freshers (Undergraduate / Graduate)** **Excellent Communication Skills** **Immediate Joiner** A great opportunity to kickstart your career in CRM! **Contact here - 7428597711** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Life...

  • CRM Executive Female

    2 weeks ago

    Delhi, Delhi, India Sita Ram and Company Private Limited Full time

    Customer Relationship Executive - FEMALE (experience min 2 years) - Graduate - Salary upto 22k - Communication must - Follow up for the orders/leads - Coordination between clients and sales team - Enter daily sales volume by the sales team - Provide account payable details as and when required - Payment collection - Escalate any complaints - Any other tasks...

  • Telesales Representative

    2 weeks ago

    Shalimar Bagh, Delhi, Delhi, India Adhunik Switchgears Private Limited Full time

    We are looking for a female **Tele Callers, CRM Executive & Process Coordinator** to handle customer interactions, follow-up calls, maintain customer relationship data and work process coordination. **Key Responsibilities for Tele Callers**: - Make outbound calls to customers - Handle inbound queries politely and professionally - Follow ups to the...

  • CRM Executive

    4 days ago

    Pitampura, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    Job description COMPANY NAME - ROCKLIGHT Designation - crm executive GENDER - FEMALE SALARY - AS PER QUALIFICATION COMPANY ADDRESS - NSP, PITAMPURA D MALL, 11 FLOOR EXPERIENCED - FRESHER SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, call on social media, website ,and other...

  • CRM Executive

    1 week ago

    Pitampura, Delhi, Delhi, India ROCKLIGHT Full time

    **Job description** Job description COMPANY NAME - ROCKLIGHT Designation - crm executive GENDER - FEMALE SALARY - 8K TO 10K AS PER QUALIFICATION COMPANY ADDRESS - NSP, PITAMPURA D MALL, 11 FLOOR EXPERIENCED - FRESHER SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, call on...

  • CRM Executive

    2 weeks ago

    Pitampura, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    Job description COMPANY NAME - ROCKLIGHT Designation - crm executive GENDER - FEMALE SALARY - 8K TO 10K AS PER QUALIFICATION COMPANY ADDRESS - NSP, PITAMPURA D MALL, 11 FLOOR EXPERIENCED - FRESHER SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, call on social media, website...

  • CRM Executive

    4 hours ago

    Patparganj, Delhi, Delhi, India Yuva Trip Pvt. Ltd Full time

    **Job Opening**: CRM Executive (**Female**) - Yuva Trip Pvt. Ltd., Delhi **Location** : Plot No. 64, Patparganj Industrial Area, Delhi - 110092 **Company** : Yuva Trip Pvt. Ltd. **Industry** : Travel & Tourism **Contact: Neha (HR) 9289081188** **Job Type** : Full-Time | Work from Office **Salary** : Up to ₹25,000/month **Experience** : 0-2...