Customer Process Executive

2 days ago


Powai Mumbai Maharashtra, India WUElev8 Innovation Services Full time

WUElev8 Innovation Services Private Limited
Where U Elevate drives
technology innovation with
future ready tech
talentWhere U Elevate is
working on fulfilling the
vision of making India an
'Innovation Hub' of the
world, by enabling
organizations drive their
technology innovation with
the future-ready tech
talent. Where U Elevate
does this by providing a
platform to the grassroot
tech talent to upskill by
solving industry problems
under mentoring from
industry experts and
become 'Future-Ready'.
Where U El...

Customer Process Executive
Full Time. Immediate Notice period acceptable. 50 vacancies
2 to 2.2 LPA
1 to 3 Years
Powai, Mumbai
**Job Description**:
Skills Required

**PRINCIPAL RESPONSIBILITIES**:
Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
Understand customer queries received through calls and act accordingly.
Maintain a healthy and clean work environment & adhere to company policies and procedure.
Continuous up gradation of process knowledge as required

CRITICAL SKILLS REQUIRED

Comprehension - Ability to clearly understand the problem statement

**Composition**: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.

**Voice & Accent**: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.

**Strong customer service focus**:Ability to empathize with the customer - Prioritizing customer needs
- Desired Skills: - Self-Discipline
Learning and decision making
Patience and action oriented

CANDIDATE SPECIFICATION
- Must have

Graduate / Undergraduate can
Comprehension skills to understand & communicate with all customers effectively.
Telephone etiquettes.
- Good to have

Worked in Airlines Industry/ (reservation & ticketing)
IATA certified/Trained on foundation/consultant course (Airlines business)
Work on track & trace ( for logistic business)
Experience in international call center will be an advantage.
Experience of Air travel would be desired.
Knowledge of Western culture would be an added advantage. (USA/UK culture)

**Important notes**:
5 days working and any 2 week offs.
Should be flexible in 24*7 shifts.
Should be within Transport Boundary.
IATA certification or Experience in airline ticketing would be an added advantage.

Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA



  • Powai, Mumbai, Maharashtra, India Executive Hunters Full time

    **Job description** Location - Powai Mumbai **Key Account Executive Responsibilities**: - As a key account executive, acting as the main point of contact between key clients and internal teams - Understanding the needs and requirements of clients and managing them - Addressing and resolving clients’ complaints to maintain trust - Communicating and...


  • Powai, Mumbai, Maharashtra, India Maati Crafts Full time

    **Role Title**: **Customer Relationship Executive** **Department**: Operations / E-commerce / Customer Experience **Reports to**: Founder / Head of Operations / E-commerce Manager **Role Summary**: The Customer Relationship and Order Fulfilment Executive is responsible for delivering exceptional customer service, managing end-to-end order fulfilment, and...


  • Powai, Mumbai, Maharashtra, India Qweensnetwork Full time

    We are looking for Customer Service Executives for our client based in Powai. Roles and Responsibilities - Handling Inbound/Outbound Calls. Training days depends on the Process selected for. **Requirements**: - Gender - Males/Females Design. - Customer care Executive Languages : English Hindi and Marathi. Salary : Rs. 12000.00 - 15000.00 Experience -...


  • Powai, Mumbai, Maharashtra, India Opt4Solution Private Limited Full time

    We need customer care executive for an insurance process - Good Communication skills in English - Basic Computer Knowledge - Preferred from commerce background - Must be a soft sale person - Must have at least 6 months of experience in Motor/Health Insurance - Age Criteria - 21-25 M/F **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day...


  • Powai, Mumbai, Maharashtra, India VnU services Full time

    Opportunity with a Insulation Manufacturing company **Position: Executive - Customer Service (After Sales)** **Location: Mumbai** **Experience - 3- 8yrs** **Qualification - Any Graduate** **Job Purpose & Scope** To manage order entry on timely manner with complete accuracy as order entry is the initiating activity for the complete supply chain process....


  • Powai, Mumbai, Maharashtra, India Opt4Solution Private Limited Full time

    **Job Title: Customer Service Representative (CSR) - Inbound Process** **Shift Timing**: **Male: 12 PM - 9 PM or 1 PM - 10 PM (any 9-hour shift)** **Female: Between 7 AM - 8 PM (any 9-hour shift)** **Week Off: 1 rotational day off** **Experience: minimum 3-6 months of work experience preferred** **Qualification: Graduate(mandatory)** **Key...


  • Powai, Maharashtra, India Maati Crafts Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Role Title:Customer Relationship ExecutiveDepartment:Operations / E-commerce / Customer ExperienceReports to:Founder / Head of Operations / E-commerce ManagerRole Summary:The Customer Relationship and Order Fulfilment Executive is responsible for delivering exceptional customer service, managing end-to-end order fulfilment, and driving retention through...

  • Customer Assistant

    6 days ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Mumbai, Maharashtra, India ARS Process Solutions & Consultant Full time

    **Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...

  • Accounts Executive

    4 days ago


    Powai, Mumbai, Maharashtra, India DiTech Process Solution Pvt Ltd Full time

    **Role Description** This is a full-time Accountant role based in Mumbai. The Accountant will be responsible for day-to-day financial tasks, such as maintaining financial records, preparing reports, and assisting with audits. The role also involves collaborating with the finance team to ensure accuracy and compliance. **Key Responsibilities**: - Maintain...