
Customer Care Associate
6 days ago
**Job Summary**:
**Roles & Responsibilities**:
- Greet customers politely and assist them during the checkout process.
- Contribute to increasing sales by promoting offers, recommending add-on purchases, and ensuring a positive shopping experience.
- Accurately process sales, refunds, exchanges, and returns.
- Handle cash, credit/debit cards, UPI, and other digital transactions securely.
- Ensure correct billing and issue invoices/receipts to customers.
- Respond to customer inquiries and complaints with professionalism.
- Maintain cleanliness and organization at the billing counter.
- Adhere to company policies, including cash handling, safety, and security protocols.
- Deliver excellent customer service to enhance satisfaction and loyalty.
**Requirements**:
- Proven experience as a **Cashier or Customer Care Associate (minimum 6 months - 2 years preferred).**:
- Strong numerical ability and accuracy in handling transactions.
- Ability to work in shifts, weekends, and holidays.
- Honest, reliable, and customer-focused attitude.
- Good communication and interpersonal skills.
- Knowledge of POS systems and basic computer skills
**Education**:
- Minimum 12th pass; Graduation preferred.
**Key Skills & Competencies**:
- Strong customer service orientation.
- Good communication and interpersonal skills.
- Basic knowledge of billing software/POS systems.
- Numerical accuracy and attention to detail.
- Ability to handle pressure in peak hours.
- Integrity and responsibility in handling financial transactions.
**Kindly Note : This job is not for freshers. Minimum 6 months of experience is required.**
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 9910913858
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