Help Desk Support

We are looking for a highly skilled and motivated Help Desk Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The Help Desk Support Engineer will play a critical role in resolving technical issues, ensuring smooth IT operations, and providing excellent customer...

JLL supports the Whole You, personally and professionally. Help Desk Executive Work Dynamics **What this job involves**: Prioritizing the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services...

**Job Title**: Tier 1 Help Desk Agent **Location**: Noida, India **Job Summary**: **Key Responsibilities**: - AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated responses and human support. - Incident Management: Log and track support requests, ensuring...

Job Title Tier 1 Help Desk Agent AI-Driven Tier 0 Support for Clinical Trials Location Noida IndiaDepartment IT Support Clinical TrialsReports To Help Desk Supervisor IT Support ManagerJob Summary We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team In this role you will be the first point of contact...

Job Title Tier 1 Help Desk AgentLocation Noida IndiaJob Summary We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team In this role you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products You will provide technical assistance ...

Req ID 314465NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Senior Service Desk - Technical Support to join our team in Noida Uttar Pradesh IN-UP India IN Senior Service Desk...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. Issue Logging & Tracking - Use ticketing systems to record and monitor incidents. 2. Escalation Management - Forward complex problems to higher-level support teams. 3. Knowledge Base Maintenance - Create and update help articles and...

Roles and Responsibilities - Client Request and bug tracker maintain - Provide online training to our client regarding our software operation - Back up restoration - Bug analysis and provide solution to our client - Databases storage monitoring. - Mail or telephonic communication regarding any query received from the client side - Various module...

Knowledge on ITSM ticketing tools, Ticket allocation,Tcket closure, Follow ups with user Maintainign SLA's, Technical remote support, Good knowledge of excel, Tool expereince like SNOW,BMC remedy or Manage engine Required Candidate profileMinimum 1 years of experience in service deskQuick learner and good communication skillsAdaptive & FlexibleTaking new...

Overview Aspire to Grow Our Global Technology Solutions GTS team equips our global business with the tools technology and expertise to deliver market-leading educational solutions to customers worldwide With our continued success we are expanding across India and opening up exciting new opportunities We are now looking for a Technical Support Analyst...