Client Service

21 hours ago

Navi Mumbai Maharashtra, India Sagar Collection Full time

**Key Responsibilities**:

- **Stakeholder Relationship Management**:

- Act as the primary point of contact for parents and guardians, addressing inquiries, concerns, and feedback in a professional and timely manner.
- Facilitate open communication between parents and school staff, ensuring alignment with school policies and values.
- **Client Communication & Support**:

- Provide information regarding school programs, events, curriculum, admissions, and other key aspects.
- Schedule and coordinate meetings with teachers, school leadership, or counselors as requested by parents.
- Handle grievances, conflicts, or issues with a proactive and solutions-oriented approach.
- **Enrollment & Onboarding Support**:

- Assist the admissions team with the enrollment process, providing guidance and support to prospective families.
- Organize and conduct school tours, orientation sessions, and information sessions for new or potential students and families.
- **Event Coordination**:

- Assist with the planning and execution of school events such as parent-teacher meetings, open houses, annual days, and other community engagement events.
- Ensure all client-facing events are organized seamlessly, with clear communication to families.
- **Client Feedback and Improvement**:

- Collect, analyze, and report client feedback to identify areas for improvement in client services.
- Work with school administration to implement feedback-based improvements for better client satisfaction.
- **Documentation and Record Keeping**:

- Maintain detailed records of client interactions, inquiries, and resolutions for internal use and future reference.
- Ensure compliance with data privacy and confidentiality regulations regarding student and family information.

**Qualifications**:

- Bachelor’s degree in Business Administration, Communications, Education, or related field.
- 1-3 years of experience in client servicing, customer support, or a similar role, ideally within an educational environment.
- Strong interpersonal and communication skills (verbal and written).
- Exceptional organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems is a plus.

**Key Skills and Competencies**:

- **Empathy and Patience**: Ability to handle client interactions with understanding, empathy, and patience.
- **Problem-Solving Skills**: Ability to resolve client issues efficiently and independently.
- **Adaptability**: Comfortable working in a fast-paced environment with changing priorities.
- **Multitasking**: Strong ability to manage multiple client interactions simultaneously.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Quarterly bonus

Work Location: In person

  • Client Service Executive

    2 weeks ago

    Mumbai, India Korporate Ladders Client Full time

    **Client Service Executive **Experience Needed : (1-3 years of Client servicing experience) - Coordinating the end-to-end life cycle of the customer journey. - Sending invites for each step involved in all Career Progression Program - First level interaction with leads enquiring about program - Tracking of client journey and ensuring the interim milestones...

  • Client Services

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India Germisign Designs Pvt Ltd Full time

    **Responsibilities**: - Manage and build strong relationships with clients, ensuring their satisfaction and retention. Serve as the primary point of contact for clients, addressing their inquiries and providing timely and accurate information. - Collaborate with the sales team to identify upselling and cross-selling opportunities. - Conduct market research...

  • Client Servicing

    2 days ago

    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:We are having an urgent opening for the position of Client Servicing for a reputed company (Branding and Designing Industry) at the  Navi Mumbai (Vashi) location.Key Responsibilities :Client Servicing : Client interaction. Understanding briefs from the client & debriefing it to the creative team and getting creatives done to meet the...

  • Client Servicing

    2 days ago

    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description:We are having an urgent opening for the position of Client Servicing for a reputed company (Branding and Designing Industry) at the  Navi Mumbai (Vashi) location.Key Responsibilities :Client Servicing : Client interaction. Understanding briefs from the client & debriefing it to the creative team and getting creatives done to meet the...

  • Events: Client Servicing

    3 days ago

    Navi Mumbai, Maharashtra, India Copious Full time

    _**Copious**_is pleased to inform that we have urgent opening for the post of _ **Executive Client Servicing into our Events Division.**_ - **Work Location: Thane - Belapur Road, Koperkhairane, Navi Mumbai**_ - **Roles & Responsibilities**:_ - Creating concept proposals for special projects & campaigns. - Execution of Events as & when required for the...

  • Client Servicing

    3 days ago

    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description:We are having an urgent opening for the position of Client Servicing (Key Accounts) for a reputed company (Branding and Designing Industry) at the Vashi Navi Mumbai location.Job Description:Building positive client relations by checking in regularly and following up on active processesMaking Branding and designing strategyMarketing...

  • Client Service Associate

    1 week ago

    Navi Mumbai, Maharashtra, India INTINERI INFOSOL PVT LTD Full time

    We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and up selling company...

  • Client Servicing Executive

    1 week ago

    Naupada, Thane, Maharashtra, India Client of Harmony Management Solutions Full time

    Our client is a well know 360 degree Ad agency based in Thane. They are expanding and looking for excellent Client Servicing executive. Please walk in for interview on 10th October between 11am to 3pm. The details will be shared on personal window. - Serving existing clients and managing relationship - Educating clients to improve their product - Execute...

  • Client Services

    2 weeks ago

    Navi Mumbai, Maharashtra, India TaskUs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Client Servicing Executive

    1 week ago

    Andheri West, Mumbai, Maharashtra, India Client of Peoplelan LLP Full time

    : - Responsible for speaking to prospective leads looking at investing with the company by explaining the product offerings in detail - Responsible for generating interest and arranging next level meetings/calls w - Maintaining healthy relationship with all business stakeholders Requirements: - Extremely Confident - Strong Communication Skills - Patient and...