Process Associate

7 days ago


Navi Mumbai Maharashtra, India Inspiroz IT service pvt.ltd Full time

**Job Summary**:
**Job Title**:

- Process Associate

**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are essential for success in this role.

**Key Responsibilities**:

- Provide accurate and thorough information about products, services, and company policies.
- Maintain up-to-date records of customer interactions in the system.
- Troubleshoot and resolve customer issues in a timely manner.
- Collaborate with other departments to address customer concerns and enhance the overall customer experience.
- Use basic Excel skills to input, organize, and analyze customer-related data as needed.
- Maintain a high level of accuracy when typing (35 words per minute with 95% accuracy or above).
- Communicate clearly and concisely in both written and spoken English.

**Requirements**:
An HSC / diploma or equivalent with experience, a bachelor’s degree, or relevant certification is preferred.
- Proficient in basic Excel functions, including data entry and simple data management.
- Good command of both written and spoken English.
- Typing speed of at least 35 words per minute with 95% accuracy.
- Strong organizational skills and attention to detail.
- The ability to remain calm and empathetic in high-pressure situations.
- Previous experience in customer service role is a plus.
- **Shift Timing
- 6.30pm to 3.30am**:

- **5 days working and 9hr Shift**:

- **Own vehicle would be prefered**

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Navi Mumbai, Maharashtra (required)

Shift availability:

- Night Shift (required)

Willingness to travel:

- 100% (required)

Work Location: In person


  • Pr Associate

    3 days ago


    Mumbai, Maharashtra, India Thought Process Communications Full time

    Thought Process Communications is looking for a sharp and driven **PR Associate** to join our team remotely. If you live and breathe storytelling, understand media dynamics, and are based in **Mumbai**, we want to hear from you. **About the Role** **Key Responsibilities** - Drafting press releases, pitches, authored articles, and client communications -...

  • Process Assistant

    2 weeks ago


    Navi Mumbai, Maharashtra, India ASSPL - Maharashtra - C32 Full time

    Speak, write, and read fluently in English At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the...

  • Process Associate

    2 days ago


    Pimpri-Chinchwad, Maharashtra, India Subodhan Engineers Pune Pvt Ltd Full time

    A process associate is a type of associate primarily used by call centre to handle the day to day customer interactions. Process Associate usually work in teams and handle customer support and account inquires. Process Associates are responsible for answering customer question on the telephone. As an process associate advance communication skills...


  • Navi Mumbai, India Organo Mart Full time

    Location: Airoli, Navi Mumbai (Mumbai Metropolitan Region) Process: US Voice Process Eligibility: • Graduate Fresher with excellent communication skills •Not eligible:Technical / Hotel Management degrees (Tech, MTech, MCA, BCA, MBA, HM, or any other specialized technical stream) Salary: 2.4 LPA + Night Shift Allowance Benefits: One-way cab facility...


  • Navi Mumbai, Maharashtra, India Organo Mart Full time ₹ 84,000 - ₹ 1,44,000 per year

    Location: Airoli, Navi Mumbai (Mumbai Metropolitan Region)Process: US Voice ProcessEligibility:• Graduate Fresher with excellent communication skills•Not eligible:Technical / Hotel Management degrees (Tech, MTech, MCA, BCA, MBA, HM, or any other specialized technical stream)Salary: 2.4 LPA + Night Shift AllowanceBenefits: One-way cab facility...


  • Navi Mumbai, Maharashtra, India Inventiway Solutions Pvt. Ltd. Full time

    The urgent job opportunity is for a very well known US Title Insurance company in Navi Mumbai. Only Fixed Night shifts-: 8.30 pm to 6am **Notice period-: max 1 month.** **Preferred-Immediate joiners/15 days/currently serving NP.** - **Role**:Research Associate.**: - **Process: US Mortgage Title Insurance** **Skills Required**: 1. Graduation...

  • Process Associate

    2 weeks ago


    Navi Mumbai, India African Industries Full time

    **Job description** Hiring for Process Associate : Accounts for Navi Mumbai Location. **Role & responsibilities** - Having knowledge of General Accounting. - Having Good knowledge of Inventory accounting - Having Good knowledge of costing - Independently handling of Balance Sheet and Profit and Loss Account. - Have minimum qualification of **CA/ CA...

  • Process Associate

    2 weeks ago


    Mumbai, Maharashtra, India Triedge Solutions Full time

    Position :Process Associate (Only For Women) **JOB ROLE**: - We are looking for a proactive Process Associate to join our team at YDigital. If you are passionate about organization and have a strong knowledge of MS Excel, then this is the perfect opportunity for you to grow and excel in your career! Skills Required: Graduation in Commerce Excellent...

  • Associate Partner

    1 week ago


    Mumbai, Maharashtra, India RKS ASSOCIATE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Partner - OperationsLeading Dispute Resolution Law Firm | MumbaiAbout UsWe are a premier law firm based in Mumbai, specializing in dispute resolution with strong practices across Civil & Criminal litigation, real estate, and family law. Our reputation is built on delivering exceptional legal outcomes for our clients through strategic thinking,...

  • Process Assistant

    4 weeks ago


    Navi Mumbai, India Amazon Full time

    DescriptionAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...