Tellcaller/customer Relations Representative

2 weeks ago

Nagercoil, India jclicksolutions Full time

**Responsibilities**

1. Answering phones and explaining the courses cand services offered by the software Training Institute

2. Contacting existing customers as well as prospective customers using scripts.

3. Obtaining customer information and other relevant data.

4. Asking questions to the customer and understanding their specifications.

5. Resolving queries and issues related to the Courses and Training

6. Maintaining the database of the customers on a regular basis.

7. Suggesting solutions based on customer’s needs and requirements.
**Requirements**:
1. Graduation in any field. Well versed with computers.

2. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

3. Great interpersonal skills.

4. Exceptional oral and written communication skills. Proficiency in English is a must.

5. Strong organizational skills.

6. Ability to work in a team or individually as and when required.

7. Ability to manage and handle multiple tasks.

**Job Type**: Regular / Permanent

**Salary**: From ₹8,000.00 per month

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Tellcaller: 1 year (required)

**Speak with the employer**
+91 9791790210

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