Customer Care Executive

2 weeks ago


Gurgaon, India Dev Group of Institutions Full time

Responsibilities:
Customer Care II Problem Solving
- Managing Incoming Calls And Customer Service Inquiries
- Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments

**Salary**: ₹20,000.00 - ₹28,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)



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