Reservations Executive

3 days ago

Remote, India Fluidi5 Technologies Pvt Ltd Full time

**Reservations Executive (Remote)**

**Job Summary**

**Key Responsibilities**

1. Handle Incoming Calls: Manage all incoming calls, following a templated workflow.

2. Real-Time Issue Resolution: Address any calls outside the template in real-time with the designated Single Point of Contact (SPOC).

3. Revenue Generation: Drive revenue through room, banquet, and restaurant reservations.

4. Customer Service: Provide exceptional customer service, ensuring customer satisfaction and loyalty.

**Requirements**:
1. Hotel Industry Experience: Mandatory experience in the hotel industry.

2. Language Skills: Fluency in English and Hindi.

3. Communication Skills: Excellent communication and interpersonal skills.

**Work Details**

1. Work Timings: Any 9 hours between 8am and 8pm, with a 1-hour break.

2. Work Days: 6 days a week, with 1 rotational week off.

3. Location: Remote work arrangement.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: Remote

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