Customer Service Representative

5 days ago


Indore Madhya Pradesh, India Techturtle Consultant Pvt ltd Full time

**Company Description**

Techturtle Consultant Pvt Ltd is a dynamic trading and investment firm offering strategic advice and risk management expertise to a diverse client base, including individuals, corporations, and institutions. With a strong commitment to client success, Techturtle Consultant prides itself on the breadth and depth of its relationships.

**Role Description**

We are hiring a **Pre-Sales cum Customer Care Executive** for a full-time, on-site role located in **Indore**. In this role, you will be responsible for engaging with potential clients, handling cold calling, supporting pre-sales activities, and delivering excellent customer care. Your primary focus will be on lead generation, nurturing client relationships, and ensuring customer satisfaction while driving pre-sales efforts to meet targets.

**Key Responsibilities**:

- Conduct cold calls to potential clients to generate leads and schedule meetings.
- Provide voice support and live chat interaction to address customer inquiries.
- Build and maintain strong relationships with prospective and existing clients.
- Collaborate with the sales team to manage the sales pipeline and support lead conversion.
- Analyze customer needs, identify sales opportunities, and offer tailored solutions.
- Track and forecast customer requirements to align with business goals.
- Deliver exceptional customer service to ensure client satisfaction and loyalty.

**Qualifications**:

- **Bachelor's degree** in business administration, marketing, or a related field.
- Strong verbal and written communication skills, with a confident approach to cold calling.
- Excellent interpersonal and negotiation skills for building and maintaining client relationships.
- Analytical mindset to assess trends, forecast opportunities, and contribute to business growth.
- Proficiency in managing multiple tasks in a fast-paced environment with adaptability to changing needs.

If you are passionate about pre-sales, customer care, and building meaningful client connections, we’d love to hear from you

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Indore, Madhya Pradesh (required)

Work Location: In person



  • Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time

    *International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...


  • Indore, Madhya Pradesh, India Elite Manpower & Training Academy Full time

    Company Overview Elite Manpower Training Academy EMTA is a distinguished company managed by seasoned banking professionals specializing in the BFSI sector to provide trained manpower for operations and sales With its headquarters in Indore EMTA is renowned for its top-notch consulting talent and comprehensive training programs helping individuals...


  • Bhopal, Madhya Pradesh, India Kaapro Management Solutions Pvt. Ltd Full time

    Job Description: **Profile : Customer Service Representative** **After sales Service** Experience In the Automobile Industry or Relevant experience in BPO Industry. Strong Communication and Convincing Skill Required. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift - Monday to...


  • Indore, Madhya Pradesh, India Sumeru Inc Full time

    **Job Title:* Customer Service Representative (Back Office Process)** We're hiring for a Back Office Process role in a BPO setting! If you have excellent customer service skills and enjoy working in a dynamic environment, this could be the perfect opportunity for you. **Key Requirements**:* - 6 months of experience in customer service (BPO background...


  • Vijay Nagar, Indore, Madhya Pradesh, India 3G Global systems Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Excellent Opportunity at 3g global Systems, Inc. (Indore, MP)Position: Customer Sales RepresentativeLocation: Near Vijay Nagar, Indore, Madhya PradeshJob Type: Full-Time / PermanentShift: Early Morning (5:00 AM – 2:00 PM) | Monday to FridayWe're HiringAre you a motivated, English-speaking female professional looking to grow in the IT industry?Join 3g...

  • Customer Service

    7 days ago


    Indore, Madhya Pradesh, India Goodvibes Placement services Full time

    Company Overview GoodVibes Placement Services a recruitment and outsourcing firm based in Indore since 2019 is renowned for its effective placement of highly qualified professionals across senior middle and junior management levels Specializing in understanding and meeting company needs GoodVibes ensures client satisfaction through exceptional service and a...


  • Indore, Madhya Pradesh, India Good Vibes Placement Services Full time

    Job Description: - Any Graduate - 1 Year of documented customer service experience in any domain - UG with documented work experience can be considered. - Immediate Joiner - Work from office - 14 Days of accommodation - 1 Way of ticket **Job Types**: Full-time, Permanent, Fresher Pay: Up to ₹22,000.00 per month **Benefits**: - Provident...


  • Indore, Madhya Pradesh, India VISHAL CONSULTANT Full time

    **Key Responsibilities**: - Identifying and addressing customer needs and complaints. - Providing information about products, pricing, and availability. - Maintaining accurate records of customer interactions. - Resolving issues by escalating them to the appropriate department when necessary. - Potentially selling products or services and making account...


  • Indore, Madhya Pradesh, India Future Zone Placement Services Full time

    Hirings for Customer Service / Custome care Executive / Technical Support - for Voice and non-Voice / Chat processes Experience and Fresher. Graduate and Undergraduate. Excellent Communication skills required for all the campaign. Salary **21k CTC to 35K CTC** (depends on Experience documents and process) **also hiring for Fintech and BFSI Experience as...


  • Indore, Madhya Pradesh, India SUMERU INC Full time

    **L2 process (Escalation Desk)** - Qualification : GRADUATION is mandatory - Excellent Communication Required. - Experience: 1 year BPO experience. - Salary: 27K CTC - 5.5 days workings, with rotational shifts and Week Off - Location - Indore Pay: Up to ₹27,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift **Education**: -...