Customer Service Representative

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Company Overview GoodVibes Placement Services a recruitment and outsourcing firm based in Indore since 2019 is renowned for its effective placement of highly qualified professionals across senior middle and junior management levels Specializing in understanding and meeting company needs GoodVibes ensures client satisfaction through exceptional service and a...

Do you have a passion for helping others and a knack for clear communication? We’re hiring a **Customer Relationship Manager (Voice Agent)** to be part of a growing customer support team where your voice makes a real difference. - **Role: Customer Relationship Manager - Voice Agent**: - **Location**: Indore - **Experience**: 0-3 Years - **Employment...

Customer service Role salary range : 18000 ctc to 35000 ctc Location : Indore Pay: ₹8,086.00 - ₹30,300.99 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund - Work from home Schedule: - Day shift - Fixed shift - Monday to Friday - Morning shift - Night shift - Rotational shift Supplemental Pay: - Joining bonus - Shift...

**Key Responsibilities**: - Identifying and addressing customer needs and complaints. - Providing information about products, pricing, and availability. - Maintaining accurate records of customer interactions. - Resolving issues by escalating them to the appropriate department when necessary. - Potentially selling products or services and making account...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**Key Responsibilities**: - Conduct 200-250 outbound calls per day to generate leads and build relationships with international clients. - Identify and target potential customers in international markets. - Engage in cold calling to initiate sales opportunities and convert leads into sales. - Understand client needs and offer appropriate products or...

Customer Care Representative Upselling to existing Customers through Outbound Call Center Graduates with Excellent Communication Skills in English and Hindi Indore 9826070117 info@skylinetelesolutions.com Apply Now

**L2 process (Escalation Desk)** - Qualification : GRADUATION is mandatory - Excellent Communication Required. - Experience: 1 year BPO experience. - Salary: 27K CTC - 6 days workings, with rotational shifts and Week Off - Location - Indore **Job Types**: Full-time, Permanent Pay: Up to ₹27,000.00 per month **Benefits**: - Provident Fund Schedule: -...

Profile: Customer Care Representative Job Description - Voice process ( English, Empathic listener and persuasive speaker) - Good Typing Speed and computer literate. - Rotational shift and week off. - 8 hour working. 1 hour break. - 6 days working 1 rotational week off. - After joining, no planned leaves will be allowed for the next three months, except for...