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Customer Service Representative

3 weeks ago

Bengaluru, India Bifold Dynamix Full time

**Job Title**: Customer Service Representative

**Salary**: Up to 23,000 INR per month

We're seeking a motivated Customer Service Representative with at least 6 months of experience in customer service, fluent in Hindi and English, and strong communication and problem-solving skills.

**Responsibilities**:

- Provide accurate solutions to customer complaints
- Collaborate with team members to resolve complex problems
- Update customer information in the database
- Meet customer service goals and performance metrics

**Requirements**:

- Fluent in Hindi and English
- 6+ months of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving and critical thinking skills
- Proficient in Microsoft Office

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 9344790645
- Health insurance