Customer Support

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

**Job Overview**: The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...

**Job Overview**: The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...

**Quality Reporting**: Create and maintain detailed QA reports, identifying trends, strengths, and areas for improvement within the team. - **Feedback Delivery**: Provide constructive feedback to customer support agents to improve performance and align with company standards. - **Process Improvement**: Collaborate with the Customer Support team to refine...

Job Overview This is a full-time, entry-level role located in Andheri, aimed at freshers looking to grow in the customer support sector. As a part of the chat and email process team, you will play a crucial role in resolving customer issues and providing exceptional service. The position does not require prior experience, making it ideal for individuals...

**Job Overview**: **Key Responsibilities**: - **Data Management**: Collect, organise, and maintain customer support data (tickets, inquiries, etc.) across various channels. - **Reporting**: Generate daily, weekly, and monthly reports on key performance indicators (KPIs) such as response time, customer satisfaction, resolution rate, etc. - **Analysis**:...

**Position**: Customer Support Executive **Experience**: 6 months to 1 year **Role & Responsibilities**: - Provide post-purchase assistance to customers, ensuring they get the support they need. - Conduct online demonstrations of products and offer troubleshooting guidance. - Collaborate effectively with other teams, such as technical support, sales, and...

1. Customer support Executive should respond to customer web inquiries regarding online merchandise or service orders. 2. Assist customers with product selection, answers basic questions, and suggest various product options that are available. 3. Ensure prompt and proper resolution of customer queries by providing additional information or engaging others...

Job Title: Customer Support Associate Job Summary: We are seeking a Customer Support Associate to join our team in providing exceptional customer service to clients of a leading American multinational finance corporation. As a Customer Support Associate, you will handle inbound calls, address customer inquiries, and resolve issues in a professional and...

**Job Overview**: **Key Responsibilities**: - **Customer Interaction**: - Address and resolve customer issues, concerns, and complaints in a courteous and efficient manner. - **Issue Resolution**: - Identify and analyze customer problems, providing accurate information and solutions. - Troubleshoot technical issues and escalate complex problems to...