Customer Support Associate

2 days ago

Andheri Mumbai Maharashtra, India Pretty Child Full time

Job Title: US ISP Voice - Technical Support

Location: Work From Office

Shift: US Night Rotational Shifts

Working Days: 5 Days Working | 2 Rotational Offs

Salary (Slab 2 - Technical Customer Service):
₹24,760 (Net Take-Home)

Performance Incentives: ₹0 - ₹2,676 (Pacman)

Daily Travel Allowance: ₹100

Experience Required:

- **Minimum 1 year of experience in Customer Service (Voice Process preferred)**_

Additional Requirements:
Must be flexible to work in rotational US night shifts

Strong communication and troubleshooting skills

Ability to handle technical support queries related to internet and connectivity issues

Role Overview:
The Technical Support Executive will handle inbound and outbound calls for a leading US Internet Service Provider. The role involves resolving customer technical issues, providing product support, and ensuring a high level of customer satisfaction.

Contact:

- HR Nupur Shah

Number:

- ‪+91 99675 30617

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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