Corporate Trainer

2 days ago

Mohali Punjab, India Zouma Full time

**Job Title**: Corporate Trainer - International BPO

**Department**: Training & Development
**Location**: Mohali

**Job Type**: Full-Time
**Reports To**: Training Manager / HR Head
**Experience**: 3-7 years (BPO training experience mandatory)
**Shift**: Night Shift (US/UK Process)

**Job Summary**:
**Key Responsibilities**:

- Conduct soft skills, communication, customer service, and product/process training for US/UK clients.
- Monitor and evaluate training effectiveness using KPIs and metrics; recommend improvements accordingly.
- Work closely with Operations and Quality teams to identify training gaps and implement appropriate learning solutions.
- Provide one-on-one or group coaching sessions to agents who need performance improvement.
- Create and maintain updated training content, manuals, SOPs, and assessments.
- Facilitate refresher training and upskilling sessions periodically to ensure high productivity and compliance.
- Stay up-to-date with process updates, client requirements, and industry trends.

**Required Skills & Qualifications**:

- Graduate in any discipline (Bachelor's degree preferred).
- 3+ years of experience as a trainer in an International BPO environment.
- Excellent command of English with a neutral or international accent.
- Strong facilitation, presentation, and interpersonal skills.
- Hands-on experience in handling training delivery for international campaigns.
- Sound knowledge of adult learning principles, training methodologies, and tools.
- Proficiency in using MS Office Suite (Word, Excel, PowerPoint) and Learning Management Systems (LMS).
- Flexible to work in night shifts and adapt to changing priorities.

**Preferred Qualifications**:

- Certification in Corporate Training, Instructional Design, or related areas.
- Exposure to different geographies (US/UK/Australian processes).
- Experience in quality, coaching, or performance management will be a plus.

**Key Competencies**:

- Strong communication and listening skills
- High energy, confidence, and classroom presence
- Analytical and data-driven approach
- Ability to engage and motivate learners
- Problem-solving and adaptability

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹1,000,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift
- UK shift

**Language**:

- English (required)

Work Location: In person

  • Corporate Trainer

    1 week ago

    Mohali, India Providers Overseas Full time

    **URGENT HIRING!!! YOU CAN DIRECTLY DROP YOUR CV ON MY WHATSAPP ON +91- 7717244999 (RITU BALA)** **Responsibilities**: - Develop and deliver training programs for staff members focusing on immigration procedures, policies, and regulations for various countries. - Customize training modules to suit the specific needs of our team, covering destinations like...

  • Corporate Trainer

    1 week ago

    Lodhowal, Ludhiana, Punjab, India SHARMAN JAIN SWEETS Full time

    Position: Corporate Trainer (HOD Level) Department: HR & Training Reporting To: Director - HR & Operations Only For Married Female age limit 35 to 45 Key Responsibilities Conduct structured training sessions for HOD-level employees including: Unit Managers Wedding Sales Managers Housekeeping Supervisors Production & Dispatch In-charges Develop and...

  • Soft Skills Trainer

    2 days ago

    Mohali, Punjab, India Integgral Corporate Services Full time

    ### *Job Overview:* ## *Key Responsibilities:* - Conduct training sessions focused on soft skills, communication, personal grooming, and customer interaction, specifically aligned with retail banking. - Design, develop, and deliver high-quality training modules. - Evaluate trainee performance and provide constructive feedback. - Collaborate with management...

  • Corporate Trainer

    5 days ago

    Mohali, India Kay HR Solutions Full time

    **Position: Corporate Trainer [ASP.NET MVC]** **Experience: Minimum 5 years** **Educational Qualification** - Bachelor's degree in Computer Science, IT, Software Engineering, or a related field. - Prior experience as a Corporate Trainer, Instructor, or Educator would be preferred. Excellent presentation, communication, and interpersonal skills. **Salary...

  • Corporate Trainer

    2 days ago

    Mohali, India Euclide Software Solution Private Limited Full time

    Euclidee is looking for Freelance Cooperate Trainer who can provide training to our team for communication and Personality Development. **Job Type**: Freelance **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Flexible shift Ability to commute/relocate: - Mohali, Punjab: Reliably commute or planning to relocate before starting work...

  • Soft Skill Trainer

    1 week ago

    Mohali, Punjab, India IVY HOSPITAL Full time

    **We are largest chain of hospitals network in Punjab** We are inviting profiles for the below mentioned requirements Positions: Soft Skill Trainer. Compensation: Best in Industry Location: Corporate Office, Mohali. Job Profile: Responsible for conducting training sessions to enhance soft skills of employees. The trainer will be delivering...

  • Voice and Accent Trainer

    1 week ago

    Mohali, India KVC CONSULTANTS Full time

    Hello we are Hiring for a Voice and Accent trainer trainer for a leading ITES Company in Chandigarh**Roles and Responsibilities** Conduct language and voice & accent training for employees as per organization standards.- Designing and conducting regular training on soft skills, chat etiquette & grammar. - Collating learning needs (behavioral/functional),...

  • Product Trainer

    1 week ago

    Mohali, India Revclerx Pvt Ltd Full time

    **Key Responsibilities**: - Conduct lease training needs assessments to identify skills or knowledge gaps that need to be addressed - Design, develop and deliver training programs for the lease team at all levels - Collaborate with operations, sales, marketing, production and other stakeholders to identify training needs, design training strategies, courses...

  • Mechatronics Trainer

    1 week ago

    Mohali, Punjab, India Skillnet Learning Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionSkillnet Learning specializes in Industry 4.0 and Digital Manufacturing skills development. The company collaborates closely with government skill bodies such as skill councils, corporations, governments, and various departments to create a future-ready workforce for the industry.Role DescriptionThis is a part-time, remote role for a...

  • Legal Trainer

    5 days ago

    Mohali, Punjab, India Chandigarh University Full time

    **Job description** **Job Title: Trainer - Soft & Legal Skills** Job Overview: - This role requires a dynamic individual with current legal industry exposure, strong communication skills, innovative thinking, and a deep understanding of the legal profession. **Key Responsibilities**: - Facilitate Training Sessions: Conduct engaging and interactive...