Soft Skills Trainer

2 days ago

Mohali Punjab, India Integgral Corporate Services Full time

### *Job Overview:*
## *Key Responsibilities:*
- Conduct training sessions focused on soft skills, communication, personal grooming, and customer interaction, specifically aligned with retail banking.
- Design, develop, and deliver high-quality training modules.
- Evaluate trainee performance and provide constructive feedback.
- Collaborate with management to identify training needs and gaps.
- Maintain training records and prepare reports on training outcomes.
- Stay updated with the latest trends in customer service and retail banking practices.
## *Required Skills & Experience:*
- Minimum *2-5 years of experience* in *retail banking*.
- At least *1-2 years of experience* in training or a relevant soft skills coaching role.
- Strong verbal and written communication skills in English and Hindi/Punjabi.
- Ability to connect with trainees and drive behavioral improvement.
- Proficiency in MS Office and presentation tools.
## *Educational Qualification:*
- Graduate/Postgraduate in any discipline (preferably in HR, Business, Psychology, or Communication).
## *Preferred Attributes:*
- Certification in soft skills training or related fields is an advantage.
- Passion for mentoring and grooming professionals.
- Energetic, engaging, and confident trainer personality.

**Job Types**: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- soft skill trainer: 2 years (preferred)

Work Location: In person

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