Salesforce Administrator

2 days ago

Gurgaon, India ApplyBoard Full time

The Opportunity:
- The Salesforce Administrator will be responsible for the day-to-day management of the organization's business and architecture operations support, focused on user adoption, data maintenance, reporting, and improving processes efficiency.

What you’ll be doing every day:
- Support external and internal stakeholders in organizational implementation and user adoption strategy for Salesforce- Manage ongoing support requests and administrative needs of Salesforce users- Work with declarative features like creating workflow rules, flows, approval processes, process builder, escalation rules, user permissions, security protocol and assignment rules for complex business process automation- Be on the lookout for process improvement opportunities in lead generation, customer segmentation, territory management, quota attainment, pipeline growth and campaign performance.- Proactively lead efforts to implement process improvement solutions- Support Data management through regular data validation and maintenance, and data retrieval when required.-
- Troubleshoot and document SFDC system issues- Support Salesforce onboarding and training for Organizational end users- Organize and maintain analytics, reportings and dashboards in Salesforce- Conduct regular system audits, manage the upgrades, follow best practices, and stay up to date with SFDC’s release features

What you bring to the table:
- Salesforce Certified Administrator certification- Minimum 3 years experience on Sales Cloud as Platform Administrator- Experience leading configuration, business analysis, flows, user adoption and customization of Salesforce- Excellent data management knowledge and skills- Experience working in Agile Environment- Strong communication, analytical and problem solving skills- Experience with IT ticketing systems and knowledge of ITIL methodology

Ideally, you also have experience with Salesforce Integration and development will be a differential

Life at ApplyBoard:
By joining our team, you have the opportunity to:
- Join the fastest-growing technology company in Canada, with many opportunities for growth and advancement- Work alongside a globally diverse team of over 1,500 team members based in over 25 countries, who speak more than 75 languages.- Make a difference in the lives of thousands of students as they explore educational opportunities- Want to learn more about ApplyBoard, read our- Life at ApplyBoard Blog
- , and be sure to follow us on our- LinkedIn page
- .

About ApplyBoard

ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50 list in 2019 and #2 in 2020.

ApplyBoard was also been named to LinkedIn’s list of Top Startups in 2020 and 2021 and TechTO’s list of top Canadian Rocketship companies to accelerate your career in the Tech Industry.

In 2021, ApplyBoard announced a C$375M Series D funding on a C$4B valuation. This funding will allow us to further invest in our technology, grow our team around the world, and serve more students on our mission to educate the world. Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.

ApplyBoard is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any accommodations or assistance during the recruitment process, please let us know.

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