Customer Support Associate

2 weeks ago


Secunderabad, India Spicy Chicken Pickle Pvt. Ltd. Full time

**Roles and responsibilities**:

- Handle escalated customer issues
- Providing detailed information to customers
- Escalating problems and dealing with shipping company
- Managing consumer concerns
- Actively listen to your customers
- Supervising the customer service process
- Collecting and analyzing customer feedback
- Complaint resolution
- Understand the customers
- Answering inquiries
- Customer satisfaction
- Performing quality assurance surveys with customers
- Problem solving
- Processing orders and transactions
- Technical troubleshooting
- Answer any incoming questions from customers
- Customer service
- Interpersonal skills

**Qualifications**:

- Communicating in friendly and welcoming manner with customers and other members of the team.
- Extensive knowledge of the company's policies, procedures, goods and services.
- Familiarity with software programs like MS office, Instagram, Facebook, etc.
- Ability to explain complex concepts in a clear, simple manner to customers.
- Strong command of written and verbal Telugu, Hindi and English.
- Excellent organizational and multitasking skills.
- Ability to maintain a calm and polite manner in stressful situations.
- Willingness to cooperate with customers and management to resolve any issues that may arise.
- Analytical thinking and problem solving mindset.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)
- total: 1 year (required)

**Language**:

- English (required)
- Telugu (required)

Work Location: In person



  • Secunderabad, India CALL FOR JOBS Full time

    Role - Customer Support Associate Industry Type - BPO Employment Type - Full time and Permanent Education Qualification - Under graduates/Graduates Experience - Fresher can apply Language required - Tamil, Kannada, Malayalam **Salary**: ₹12,400.00 - ₹14,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...


  • Secunderabad, India STAFFIAA Full time

     HIRING FOR A LEADING BANK  Profile - Customer Care Associate  Location- Secunderabad Experience- Minimum 1 Year as CCA or Telecaller  CTC  - Upto 4 LPA Graduation Mandatory  Key Responsibilities - Make outbound calls to potential customers to promote and sell products/services.  Explain product features, benefits, and pricing to customers....


  • Secunderabad, Telangana, India Gridlogic Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionGridlogic is a rapidly growing group with operations in three countries, well-respected in India for its aggressive approach and strong values. Despite its youth, the company boasts significant expertise and employs people worldwide. Gridlogic's diverse portfolio spans Software Development, Hospitality, Media, Entertainment, and Gaming....


  • Secunderabad, India Gogaga Holidays Private Limited Full time

    1. Making Outbound Calls And Regular Follow-Up On Leads 2. Building A Strong Relationship/Trust With Customers By Understanding The Customer Requirements And Suggesting The Right Product To The Customers 4. Explaining The Product Features In Detail And How To Use The Packages. 5.Build Long-Term Relationships With Existing, As Well As, New Clients. **Job...

  • Finance Associate

    5 days ago


    Secunderabad, India Simandhar Education Full time

    Finance Associate Experience - 2 to 8 years Description We are looking for a detail-oriented finance associate to assist our finance manager with day-to-day financial procedures. You will be managing account records, revising and updating financial reports, and preparing financial data for audits, reviews, and taxation. To ensure success as a finance...


  • Hyderabad/ Secunderabad, India Zeta Global Full time ₹ 40,00,000 - ₹ 60,00,000 per year

    Job Description Technical Associate Product Support :Helping customers solve technical issues with Zeta Interactive Product Applications. Answering questions from customers about the features and capabilities of our Zeta Application products. Developing customer-facing documentation on using certain features on needed basis. Communicating customer...


  • Hyderabad/ Secunderabad, India Eli Lilly And Company Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • Associate Director

    4 days ago


    Secunderabad, Telangana, India Certara Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    OverviewCertara accelerates medicines using proprietary biosimulation software, technology, and services to transform traditional drug discovery and development. Its clients include more than 2,000 biopharmaceutical companies, academic institutions and regulatory agencies across 62 countries.The Associate Director, Data Sciences, leads the development,...


  • Hyderabad/ Secunderabad, India Yash Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description SAP MM- Associate Consultant Job Date: Oct 13, 2025Job Requisition Id: 62911Location: Hyderabad, IN IBG Job Title: SAP MM Associate ConsultantLocation: Hyderabad (Work from Office)Employment Type: Permanent: We are seeking a skilled SAP MM Associate Consultant with strong domain expertise in Procurement and Inventory Management. The...


  • Secunderabad, India A&A Corporation Full time

    Overseeing the customer service process. - Resolving customer complaints brought to your attention. - building new customers (leads prospects and closure) - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives. - Possessing excellent product knowledge to enhance customer support. - Maintaining a...