Service Coordinator

5 days ago

Ajmer, India Shri Bhagwati Machines Pvt. Ltd. Full time

**We, M/s, Shri Bhagwati Machines Pvt. Ltd., Ajmer (with an Annual turnover of Rs. 350 Crores)is TUV/SUD ISO 9001: 2015 Certified OEM 'for Stone processing machineries, covering a wide range of products in Handling and Processing i.e. Cutting, Polishing, Epoxy treatment and Cranes.**

The company is registered under the Ministry of Micro, Small and Medium Enterprises (MSME).

Efficient design and reliability has always been the motto of the Company. Having faith of Customers from last 27 years plays a motivational role in producing new technology along with the latest International Quality standards.

**Position
- Service Coordinator**

**Qualification: Diploma (Mech)B.tech (Mech)**

**Experience
- 02 to 05 Years**

**Annual Package
- 02 Lacs to 03 Lacs p.a.**

**Location - Ajmer (Rajasthan)**

**Job Profile**
- Prioritize and coordinate the overall flow of field service jobs with Field Service engineers and Management, focusing on improving utilization and throughput
- Maintain field service schedules for pre scheduled Jobs in conjunction with Field Service Engineers.
- Assist Field Service Engineers to meet published baseline measurements of SE Matrix and other KPI’s
- Act as an intermediary between HO and field.
- Close co-ordination with Manager to ensure smooth service flow and Assist various departments like Parts, planning, production, and Sales etc. for various activities.
- Field Service Coordinator coordinates monitors and improves field service activities by Providing support and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair.
- Field Service Coordinator ensures field services are effective and customers’ requirements are met. To ensure he close every field service post feedback from individual customer in presence of service engineer at customer site.
- The Field Service Coordinator is capable of working on complex problems and exceptions without direct supervision. Has a wide and comprehensive understanding of both general and specific aspects of the job.
- Provide constant Customer contact with both internal and external customers.
- Answer incoming correspondence in a way that will give a favorable business and impression of the company.
- Process and administer all service related work including Flash report and Parts Orders.
- Enforce warranty policies and guidelines
- Order and manage service part inventory in order to support customer needs.

**INTERESTED CANDIDATE CAN CALL
+91 7665634444 (EXECUTIVE HR)**

**Salary**: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Morning shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**

+91 7665634444

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