
After Sales Advisor
3 days ago
Kamlesh Gandhi Projects is seeking a customer-focused **After-Sales Advisor** to join our dynamic team. As an After-Sales Advisor, you will be responsible for ensuring customer satisfaction by addressing post-sale inquiries, resolving issues efficiently, and maintaining strong relationships with our valued clients.
Salary Range**:25000/- onwards PLUS Multi-Layered Incentivisation**
**Key Responsibilities**:
- Maintain detailed records of after-sales service interactions.
- Conduct follow-ups with customers to ensure satisfaction with services provided.Address and resolve customer inquiries and complaints related to sold properties/projects.
- Coordinate with internal teams (e.g., maintenance, legal, and customer support) to provide timely resolutions.
- Provide feedback to the management team,partners and counsel for process improvement and better customer experiences, potential collection issues.
**Qualifications**:
- Proven 2+ years experience in a customer service or after-sales role, preferably in real estate.
- Excellent communication and problem-solving skills.
- Strong organizational abilities and attention to detail.
- Proficiency in MS Office and MS Word.
**Key Traits for Success**: Composed ,Go getter,People oriented,Soft spoken but firm in good manner
**Why Join Us?**
- Opportunity to work with a leading real estate developer.
- Competitive salary and benefits.
- A collaborative and innovative work environment.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
Compensation Package:
- Commission pay
- Yearly bonus
Schedule:
- Day shift
**Experience**:
- total work: 2 years (preferred)
**Language**:
- Gujarati (preferred)
- English (required)
Work Location: In person
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