After Sales Advisor

4 days ago

Waghodia Road Vadodara Gujarat, India KAMLESH GANDHI PROJECTS Full time

Kamlesh Gandhi Projects is seeking a customer-focused **After-Sales Advisor** to join our dynamic team. As an After-Sales Advisor, you will be responsible for ensuring customer satisfaction by addressing post-sale inquiries, resolving issues efficiently, and maintaining strong relationships with our valued clients.

Salary Range**:25000/- onwards PLUS Multi-Layered Incentivisation**

**Key Responsibilities**:

- Maintain detailed records of after-sales service interactions.
- Conduct follow-ups with customers to ensure satisfaction with services provided.Address and resolve customer inquiries and complaints related to sold properties/projects.
- Coordinate with internal teams (e.g., maintenance, legal, and customer support) to provide timely resolutions.
- Provide feedback to the management team,partners and counsel for process improvement and better customer experiences, potential collection issues.

**Qualifications**:

- Proven 2+ years experience in a customer service or after-sales role, preferably in real estate.
- Excellent communication and problem-solving skills.
- Strong organizational abilities and attention to detail.
- Proficiency in MS Office and MS Word.

**Key Traits for Success**: Composed ,Go getter,People oriented,Soft spoken but firm in good manner

**Why Join Us?**
- Opportunity to work with a leading real estate developer.
- Competitive salary and benefits.
- A collaborative and innovative work environment.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

**Language**:

- Gujarati (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 01/01/2025

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