Customer Service Associate

2 weeks ago


Mumbai, India Gratitude Inc. Full time

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and onshore.

We are urgently hiring for **Customer Service Associate for **the **US Banking Process. **This is for our partner BPO company located in **Mumbai and Delhi India.**

**Job Title: Banking Customer Service Associate (Voice Process)**
**5.20 Lkhs - 6.20Lkhs for undergraduate**
**Shift schedule: Rotational shift (5 days**)
**Work from office: Mumbai or Delhi**

**Requirements**:

- Graduate with 9 months international BPO Voice experience / undergraduate with 18 months International BPO Voice Experience
- Preferably with excellent communication
- Experience letter from past organizations

Further details will be discussed once invited for interview.

**To apply, please proceed to this link below and you MUST provide the answers on the pre-screening questions and upload your resume**:
**Our recruitment team will reach out to you once shortlisted.**

**APPLY NOW**

**Salary**: ₹30,000.00 - ₹75,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have excellent communication skills?
- Are you okay to work onsite with our BPO partner company, Tata Consultancy Services located in Mumbai and Delhi?
- WhatsApp Number

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Health insurance



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