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CRM Executive
2 weeks ago
**Role & Responsibilities - Process Auditing**:
- Plan, conduct, and report on audits of CRM software and related business processes
- Evaluate the effectiveness of CRM software controls, data integrity, and security
- Identify areas of improvement and provide recommendations to management to strengthen internal controls and improve operational efficiency
- Develop and maintain audit programs, checklists, and other audit tools
- Conduct audit fieldwork, including interviewing employees, observing processes, and reviewing documents and records
- Analyze data and information gathered during audits and prepare audit reports
- Present audit findings and recommendations to management and audit committees
- Collaborate with other departments to implement audit recommendations and monitor progress.
**Requirements**:
- Strong academic background - Minimum 4-5 years of experience
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and as part of a team
- Strong attention to detail and ability to meet deadlines
- Proficient in MS Office, particularly Excel, Word, and PowerPoint
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Auditing: 3 years (required)
Work Location: In person