Ho Product Support-cms-ho

4 days ago

Mumbai Maharashtra, India Kotak Mahindra Full time

**Job Description**:
Global Transaction Banking Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range include cash management payment & collections solutions, escrow services & dividend business and trade finance services ( import and export services, funded and non-funded products and forex remittances).

We are currently looking for Virtual Product Sales Managers (V-PSM) who can sell CMS products and services from hub location to CA customers spread across the country

Job Profile
- Collections Solutions viz. Physical Collections, Electronic Collections, Payment Gateway, NACH, Payment Gateway services,
- Payment Solution viz. Physical Payments, Electronic Payments, Dividend Mandates, IMPS, NACH, Tax payment etc.,
- Escrow Business
- Knowledge of Digital Signature process

Job Role
- To convert maximum leads received from OCC (Outbound Contact Centre and VRM (Virtual Relationship Managers) and other campaigns across all CMS products.
- To work on central analytical triggers and leads to effectively know the customer’s requirement and provide a suitable CMS product
- To meet the pre decided talk time and the contactibility target on daily basis
- To understand the technical requirement for system integration for CMS products/ services and implement the same seamlessly
- Structure solutions and pricing, to win the mandate and ensure the revenue commensurate with the risks and operational efforts
- Initiate documents for client Digital signature and submit it for onboarding with operation team for client on-barding
- Schedule virtual meeting for product presentation/Activation, Arrange personal meeting if required.
- To ensure customer delight by quality communication and ethical selling
- To adhere to Information Security norm

Job Requirements

Personal
- Must be proactive, a self-starter with sales orientation
- Must be market savvy with good networking skills
- Must be analytical, practical with an aptitude for trouble-shooting.
- Must possess excellent interpersonal skills & Communication Experience in Banking / Finance industry, Preferably an MBA.

Professional
- Must able to work in an environment requiring entrepreneurial / building skills with focus on profitability
- Keen interest in sales, structuring and implement deals
- Must be capable of working in teams
- High attention to detail and accuracy with the ability to work under pressure to meet tight deadlines Excellent communication, negotiation, and planning skills

Personality Traits
- Excellent communication skills
- Enthusiastic, Spontaneous, Flexible
- Team Player
- Dedicated, Disciplined & Trust Worthy
- Optimistic, Perfectionist, Hardworking & Confident
- Tech Savvy & Innovative

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