Customer Success Executive

**Job Description** : Personal Training Coordinator - Sales Specialist - [Golds Gym Sarjapur] **About Golds Gym Sarjapur**:
Golds Gym Sarjapur is a premium fitness facility dedicated to providing our members with exceptional fitness experiences and personalized results. We pride ourselves on our state-of-the-art equipment, luxurious amenities, and a team of highly qualified fitness professionals. We are seeking a highly motivated and sales-driven Personal Training Coordinator - Sales Specialist to join our team and significantly contribute to the growth and success of our personal training program. Job Summary : The Personal Training Coordinator - Sales Specialist is a crucial role focused on driving personal training sales and ensuring consistent client engagement through meticulous follow-ups. This position requires a proactive individual with a strong sales acumen, excellent communication skills, and a passion for fitness. You will be responsible for converting leads, managing client relationships, and maximizing personal training revenue.

**Responsibilities (Emphasis on Sales)**:

- Aggressive Sales & Lead Generation:

- Proactively identify and pursue potential personal training clients within the gym membership and through outreach.
- Conduct compelling fitness consultations and assessments, effectively presenting the value of our personal training programs.
- Develop and implement targeted sales strategies to achieve and exceed monthly sales targets.
- Generate leads through gym floor interactions, member events, and strategic partnerships. Meticulous Sales Follow-Up:

- Implement a structured follow-up system to nurture leads and convert them into paying clients.
- Track and analyze follow-up effectiveness, adjusting strategies as needed. Personal Training Program Promotion:

- Actively promote and sell personal training packages and services, highlighting their benefits and value.
- Develop and maintain a deep understanding of our personal training programs and pricing.
- Create and deliver engaging presentations and sales pitches. Client Relationship Management: - Build and maintain strong relationships with clients, ensuring their satisfaction and encouraging program continuation.
- Address client inquiries and concerns promptly and professionally.
- Act as a liaison between clients and personal trainers, ensuring smooth communication and service delivery.

**Sales Reporting and Analysis**:

- Track and report on sales performance, providing insights and recommendations for improvement.
- Analyze sales data to identify trends and opportunities.
- Provide regular sales reports to the fitness manager. Administrative & Coordination:

- Schedule and coordinate personal training sessions, ensuring optimal trainer utilization and client convenience.
- Manage trainer schedules and ensure adequate staffing levels. - Maintain accurate client records and track progress.
**Qualifications**:

- Proven track record in sales, with a strong emphasis on achieving and exceeding targets.
- Excellent communication, interpersonal, and negotiation skills.
- Strong sales and closing skills.
- Experience in lead generation and follow-up strategies.
- Knowledge of fitness principles and personal training practices.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software.
- High school diploma or equivalent required, Bachelor's degree preferred. Personal Attributes:

- Highly motivated and results-oriented with a strong sales drive. - Excellent persuasive and influencing skills.
- Ability to build rapport and establish trust with clients.
- Organized and detail-oriented.
- Positive attitude and a team player.
- Passionate about fitness.
**Benefits**:

- Competitive base salary with a significant commission structure based on sales performance.
- Opportunities for professional development and career advancement. - Access to gym facilities and services.

Pay: ₹35,000.40 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- 8years: 5 years (required)

**Language**:

- English (required)

License/Certification:

- ACE, GGFI (required)

**Location**:

- Bengaluru, Karnataka (required)

Work Location: In person