Customer Support Executive

**Job Description for Customer Response Executive** We are looking for a qualified **Customer Support Executive** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

**Freshers Only.** **Customer Support**: Process returns, exchanges, and refunds efficiently, ensuring a positive customer experience. Address customer concerns and resolve issues to their satisfaction, maintaining high levels of customer satisfaction. 60% calling, 40% Operations **Operations Management**: Oversee day-to-day operations to ensure smooth...

Highly numerate with excellent proficiency in Microsoft Excel - Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs - Ensuring that client information is most updated in CRM tools - Lead regular status meetings and glean field input through regular connects - Develop further as...

Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...

**Responsibilities** - Greet and direct customers. - Provide accurate information (e.g.product features, pricing and after-sales services) - Answer customers’ questions about Specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...

Customer Support Operations ManagerJob Description:Daily monitoring of EDD-B2C & B2B/APEX DELIVERY PERFORMANCE and ensuring PUD meets required targets of MBO.Daily monitoring on key customer shipments for timely intact deliveries as per EDD. If any deviation on EDD, taking up with concern hub's for timely connection. Exception while deliveries highlighting...

**Enquiry Management** - Attend to Inquiries from all trade portals - Attend to all enquiries from dealers - Understand the requirements of customers - Communicate with purchase/operations team to get the prices if required - Provide quotations - Follow up and solve all customer queries to get the orders **Quotations Management** - Prepare quotations as...

Determining clients’ needs and suggesting suitable travel packages - Providing travellers with pertinent information and useful travel/holiday materials - Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc. - Converting Leads into Business, achieving Goals through regular follow-ups. - Establish,...

REQUIRED IT SUPPORT EXECUTIVE WHO CAN HANDLE BOTH SOFTWARE AND HARDWARE QUALIFICATION - GRADUATE CERTIFICATION RALETED TO IT EXPERIENCE - 0-2 YEARS SALARY - 20K TO 25K PM DEPEND ON INTERVIEW ONLY MALE CAN APPLY PLEASE NOTE IT WILL HAVE BOTH OFFICE AS WELL AS FILED WORK COMPANY NAME - ALKOSIGN LIMITED ADDRESS- PLOT NO 12-A MIDC SARAVALI KALYAN...

Manage stock Pack products Quality checking Call customers Warehouse maintenance Social media marketing **Job Types**: Full-time, Contract Contract length: 12 months Pay: ₹280,000.00 - ₹300,000.00 per year Schedule: - Day shift