Operations Coordinator

**An Amazing Career Opportunity for Operations Coordinator**
**Location: Mumbai, India** (Hybrid)**
**Job ID: 31554**

**Position Overview**:
**Who are we?**

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

**About HID Global**

At HID Global, we are a bunch of passionate Engineers working on a product that helps integrating multiple physical access controls and logical access systems for Identities. Our product provides a common way of provisioning cards and access to identities across the organisation. We work on exciting integration and design problems using latest Microsoft Technologies in an inclusive environment. It is a great place to make a career, learn and have fun. We develop best-in-class access control and authentication solutions that help governments and organizations stay ahead of an ever-changing threat landscape. Most of our products are supported on both on premise and cloud environments. Our products protect more than 85 million user identities and issued more than 50 million credentials to date. It is a great place to become security domain expert and work on latest technologies.

**Secure Issuance (SI)**
**HID's Secure Issuance Business Area**:
Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries from enterprise corporations and government agencies to financial institutions and universities have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID is a global leader in Secure card issuance innovation.

**Duties and Responsibilities include the following. **Other duties may be assigned

**ERP and Inventory Management**:
- Perform timely execution of ERP transactions related to material movement, including receiving, subinventory transfers, reserving materials for customer orders, and closing transactions upon shipment.- Ensure inventory level and transaction history accuracy between FARGO ERP system and 3PL warehouse.- Conduct timely audits on shipment receipts and related activities such as QC inspections and MRP label affixing.- Collaborate with FARGO Business Unit controllers (BU) to manage inventory and warehouse space utilization.- Manage 3PL execution and report on site performance to Key Performance Indicators (KPI).

**Regulatory Compliance and Quality Assurance**:
- Ensure imports and exports comply with local, financial, trade, and legal regulations.- Responsible for MRP (Max Retail Price) label process and support the 3PL with MRP creation and validation.- Provide support for Engineering and Trade compliance with local regulations.- Oversee local QA activities, including material inspection, rework, root cause analysis, and corrective actions.- Lead ISO and safety compliance for FARGO products in collaboration with 3PL as required.

**Logistics and Planning**:
- Oversee the preparation and dispatch of export shipping documentation.-
- Utilize material planning techniques, including BOM drill-down and lead time impact analysis.- Collaborate with 3PL to meet customer ship date expectations based on capacity and material availability.- Maintain reporting on operational KPIs such as extended lead times and shipments past the Original Promise Date.- Coordinate with regional production control teams and the Supply Planner for internal transfers to address demand spikes.- Initiate change management for exception-based production in the PLM system.

**Cost Efficiency and Process Improvement**:
- Work with 3PL to drive cost efficiency through process improvements.- Ensure compliance with customs regulations and handle second-level approvals and responses to customs queries.

**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Excellent communication and collaboration skills to liaise effectively with HID and 3PL.- Proven ability to collaborate effectively with international team members and managers, including strong cross-cultural communication skills and the ability to navigate and respect diverse cultural norms and practices.- Detail-oriented with strong organizational skills to manage multiple tasks and responsibilities effectively.- Ability to work independently or with limited guidance.- Meticulous attention to detail to ensure precision in documentation in alignment to local regulations.- Ability to adjust work sc