Client Relationship Executive

2 days ago

Dwarka Delhi Delhi, India IMMORTAL Technologies Pvt Ltd Full time

**Client Relationship Executive - IT & Non-IT (Govt. Clients Preferred)**

**Job Summary**:
We are looking for a proactive and responsible **Client Relationship Executive** to manage and support our existing client base, primarily government clients. This role involves handling both **IT and non-IT product requirements**, ensuring smooth coordination from order collection to delivery, and maintaining long-term client relationships.

**Key Responsibilities**:

- Visit existing government and institutional clients to collect product/service requirements and confirm orders (IT & Non-IT).
- Respond to client calls professionally and provide timely updates on work status, order progress, and delivery.
- Deliver ordered items to clients and ensure proper documentation.
- Coordinate with OEMs, vendors, or manufacturers for order fulfilment and obtain necessary authorizations (including GeM - Government e-Marketplace).
- Manage end-to-end tasks related to client service and delivery - from requirement gathering to after-delivery support.
- Build and maintain strong relationships with clients, ensuring high satisfaction and repeat business.

**Qualifications**:

- Experience in sales, client service, or delivery coordination (IT/Non-IT products/services).
- Prior experience working with government clients or on the GeM portal is preferred.
- Good communication and interpersonal skills.
- Basic understanding of both IT and non-IT procurement is a plus.
- Must be comfortable with field visits and client interaction.
- Self-motivated and organized, with strong follow-up skills.

**Salary**:
15,000 - 32,000 per month

plus travel and mobile allowance, and performance incentives

**Benefits**:

- Travel and communication allowance
- Incentives based on performance
- Exposure to both IT and non-IT sectors
- Experience working with government procurement processes
- Growth opportunities within the company

**Job Type**:
Full-time

**Schedule**:

- Day shift
- Monday to Saturday
- Local travel involved

**Experience**:

- Client Service/Sales: 1 year (preferred)
- Government Client Interaction: 1 year (preferred)

**License/Certification**:

- Driver’s License (preferred)

Pay: ₹15,000.00 - ₹32,294.84 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

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