Client Relationship Executive

7 days ago

Shahpur Jat Delhi Delhi, India Crystal Presentation Solutions Pvt. Ltd. Full time

**About Us**: Crystal is a leading Audio-Visual System integrator across the nation. Our strong commitment to stay ahead of the technology curve has helped us to deliver customized AV solutions with Crystal as an organization takes pride in the fact of having good manpower and excellent team coordination. There is a strong working team of professionals with no dearth of talent and skills having a professional attitude in achieving a desired goal. We have over 20 years of experience in providing the best and suitable solution to our clients.

**Job Title: Customer Relationship Executive (0 -1 Year)**
- Assisting and coordinating with the sales team.
- Help in managing AMC work for AV Products.
- Processing company proposals, receipts, invoices, Challans and bills.
- Assisting and supporting management.
- Should be well versed with E-mail writings.
- Should be able to take follow ups from clients for AMC purchase orders.
- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Maintain a positive attitude focused on customer satisfaction.
- Will Prepare AMC Invoice /Bills for the clients.
- To register clients AV related complaints in timely manner.
- Follow-up with the OEMS for the client complaints.
- Proper update to clients for their complaints/Issue’s

Back Office Executive Requirements:

- Previous work experience as an Office/Relationship Executive.
- Excellent organizational skills.
- Knowledge of computer operating systems and MS Office software.
- Working knowledge of CRM platforms.
- Ability to work as part of a team.
- High-level Interpersonal, written and verbal communication skills.

Schedule:

- Morning shift (9:30 am to 6:30 pm from Monday to Saturday).

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Relationship Executive : 0 - 1 year (preferred)

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Jadwal:

- Day shift

Ability to commute/relocate:

- Shahpur Jat, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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