Implementation Executive
1 week ago
Job Summary:
Key Responsibilities:
- Communicate effectively with clients to resolve queries related to software implementation.
Establish and maintain strong business relationships with clients, ensuring high levels of customer satisfaction.
- Conduct software installations both online and onsite as per client requirements.
- Provide comprehensive software training to end-users, ensuring they understand how to use the product effectively and troubleshoot common issues.
- Analyze and understand the technical specifications of the product quickly for effective implementation.
- Prepare daily MIS reports to summarize completed work and send updates to the Reporting Authority/Head Office.
- Collaborate closely with the Head Office to communicate any issues or client feedback.
- Flexibility to travel to client locations based on requirements\ report at the client location.
Qualifications and Skills:
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal skills and ability to build client relationships.
- Ability to quickly understand technical product specifications.
- Experience in software installation and client training.
- Organized, detail-oriented, and proactive in reporting and documentation.
Preferred Experience:
- Experience in a similar implementation or customer support role is advantageous.
- Familiarity with software training, troubleshooting, and report generation.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
Shift:
- Day shift
- Rotational shift
Work Days:
- Monday to Friday
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
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