Customer Service Representative

CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**Job Description for Customer Response Executive** We are looking for a qualified **Customer Support Executive** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

**Reports To**: Customer Service Manager **Key Responsibilities**: - **Issue Resolution**: Solve customer issues and complaints effectively, ensuring customer satisfaction. - **Follow-Up**: Follow up on deliveries and ensure timely and accurate order fulfillment. - **Production Coordination**: Coordinate with the production team to ensure order accuracy...

**Responsibilities** - Greet and direct customers. - Provide accurate information (e.g.product features, pricing and after-sales services) - Answer customers’ questions about Specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...

We are looking for an enthusiastic ‘Sales Executive’ to join our team. As a sales executive, you have to manage all our sales activities, customer relationship management, sales tracking, data capture, and creating strategies to achieve sales. This role will help you acquire sales management skills and provide you access to various automated & premium...

Your job will include - Callling new customers - Taking customer feedbacks - Making Followup calls - Making reports of the calls and customer requirements. **Salary**: ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year (preferred) Ability to Commute: - Bhiwandi, Maharashtra...

**Role**: Service Technician (EV 2W) **Job Location**: Dhamangaon**,**Bhiwandi, Mumbai. **Department**: Production / Assembly **Reports To**: Production Supervisor / Plant Manager **Education**: ITI / Diploma / Degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering field. **Experience**: 1 - 5 Yrs in service and...

**JOB DESCRIPTION FOR SERVICE TECHNICIANS : ( 4 positions)** - Industrial foreman / fitter who has experience of HVAC assembly line, should have knowledge of brazing, pipe bending and compressors (2 nos required) - Industrial foreman / fitter having experience of 3 phase electrical control panel assembly / PLC for machines ( 2 nos required). All other...

Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...