Customer Service Representative

3 days ago

Bhiwandi, India Okie placement services private limited Full time

CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    3 days ago

    Bhiwandi, India Wear Your Opinion Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

  • Customer Response Executive

    3 days ago

    Bhiwandi, India PAC Cosmetics Pvt Ltd Full time

    **Job Description for Customer Response Executive** We are looking for a qualified **Customer Support Executive** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Call Representative

    3 days ago

    Bhiwandi, India Accurate Engineering Full time

    Your job will include - Callling new customers - Taking customer feedbacks - Making Followup calls - Making reports of the calls and customer requirements. **Salary**: ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year (preferred) Ability to Commute: - Bhiwandi, Maharashtra...

  • Service Technician

    3 days ago

    Bhiwandi, India Dyna Energy Solutions LLP Full time

    **Role**: Service Technician (EV 2W) **Job Location**: Dhamangaon**,**Bhiwandi, Mumbai. **Department**: Production / Assembly **Reports To**: Production Supervisor / Plant Manager **Education**: ITI / Diploma / Degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering field. **Experience**: 1 - 5 Yrs in service and...

  • Customer Care Executive

    3 days ago

    Bhiwandi, India Minarc Full time

    Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Handling inbound calls from...

  • Service Technicians

    4 days ago

    Bhiwandi, India National Heat Pumps Full time

    ( 4 positions) - Industrial foreman / fitter who has experience of HVAC assembly line, should have knowledge of brazing, pipe bending and compressors (2 nos required) - Industrial foreman / fitter having experience of 3 phase electrical control panel assembly / PLC for machines ( 2 nos required). All other requirements will be as below. **Qualification** -...

  • Service Technicians

    3 days ago

    Bhiwandi, India National Heat Pumps Full time

    Industrial foreman / fitter who has experience of HVAC assembly line, should have knowledge of brazing, pipe bending and compressors (2 nos required) - Industrial foreman / fitter having experience of 3 phase electrical control panel assembly / PLC for machines ( 2 nos required). All other requirements will be as below. **Qualification** - Diploma holder /...

  • Service & Assembly Engineer (ev 2w)

    3 weeks ago

    Bhiwandi, Maharashtra, India Dyna Energy Solutions LLP Full time

    Role Service Assembly Engineer EV 2W Experience 1 - 3 years experience in Electric Two wheelers Salary Rs 15 000 - Rs 20 000 Per Month Other Benefits Commission Pay Performance bonus will be given Education Electrical Engineer Mechanical Engineer Or ITI Graduate Job Location Bhiwandi Mumbai Notice Period ...

  • Marketing Coordinator

    19 hours ago

    Bhiwandi, India Daanies Impex Pvt. Ltd. Full time

    The job profile of an onsite sales representative for Daanies Clothing involves various responsibilities related to selling the brand's shirts. Here's a general outline of the key tasks and qualifications for the role: **Job Title**: Onsite Sales Representative **Responsibilities**: 1. **Customer Interaction**: - Greet and engage with customers visiting...

  • Customer Support Executive

    3 days ago

    Bhiwandi, India Vashi Integrated Solutions Limited Full time

    Job Title: Customer Support Executive (Solar Industry) Location:Mumbai Preferred Language: English (Primary), Marathi, Hindi, Gujarati, Tamil (Secondary) **Education**: Bachelor's degree in Electrical Engineering (preferred) Alternatively, completion of a course in solar technology In the absence of solar education, a graduate degree with relevant...