Service Coordinator

Attending Calls from customers and noting complaints and answering queries. - Assigning location wise complaints to service engineers. - Trying to avoid escalation of complaints from customers. - Informing customers about the estimated time of complaint redressal. - Following up with service engineers regarding work in progress and estimated time of...

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

**Handling sales enquiries and providing quotations to the clients.** **Ø Processing Orders, Handling customer Queries and Providing Service to them.** **Ø Helping the sales team to generate new sales leads.** **Ø Coordinating with sales team by managing schedules, filling important documents and communicating relevant information.** **Ø Assist in...

JD - Service Coordinator, Sanpada Mumbai No. of positions-1 Employment Type: Full Time Experience: Min 2 years or above in Industrial service coordination Qualification: Min Graduate (PG will be an added advantage) RESPONSIBILITIES: - Coordinate with customers/ Dealers for their service-related requests or complaints. - Assessing the service needs of...

Experience 3-4 years Qualification High School Diploma or equivalent; Associate's or Bachelor's degree preferred Job Summary We're seeking a highly organized and customer-focused Service Coordinator to manage service requests, coordinate with technicians, and provide exceptional customer service. Key Responsibilities 1. Service Request Management:...

**About Prama Instruments Pvt. Ltd.**: **Job Summary**: The Service Coordinator is responsible for managing and coordinating all service-related activities, including scheduling service visits, tracking service requests, liaising between customers and service engineers, and ensuring timely resolution of service issues. This role is pivotal in ensuring...

1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

**Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...

**Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...

Key Responsibilities: - Communicate effectively with clients and internal teams - Maintain accurate service documentation and reports - Monitor service requests and ensure timely resolution - Support service team with administrative tasks. Qualifications: - Experience in a coordination or service support role, preferably in the marine or industrial...