Chat Support Executive

3 hours ago

Bengaluru Karnataka, India Orchard Healthcare Full time

**Shift Timings & Weekoffs (Shifts & Weekoffs are rotational)**

6 AM - 3 PM

3 PM - 10 PM

6 Days working

About the company:
Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90

Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page Our vision is supported by some of the worlds leading investors like Accel, General Catalyst, Y combinator, Bertelsmann India, Amazon and other marquee names. We have been recognized as a Future Unicorn for two consicutive years by Hurun India.

**About the Role**:
**What will you get to do?**
- Respond to customer inquiries through chat support in a timely and professional manner.
- Provide customers with accurate information and solutions to their queries.
- Escalate complex issues to the appropriate team members.
- Maintain customer satisfaction by providing exceptional customer service.
- Collaborate with team members to improve customer support procedures and practices.
- Monitor and track customer feedback and suggest improvements to the team.
- Meet and exceed performance metrics such as response time, resolution time, customer satisfaction score, and productivity.

**Skills we are looking for**:

- Communication skills: You should be effectively able to interact with customers in order to provide comprehensive and straight-to-the-point resolutions.
- Multitasking and problem solving: Have the ability to switch attention from one task to another and be able to get to the bottom of every issue with as little inquest as possible.
- Fast response and resolution time: Because users expect answers that can help them resolve their problem quickly.
- Active listening: In order to understand the message of our user, comprehend the information and respond thoughtfully.
- Attention to detail: In order to increase your productivity and reduce the likelihood of error.

**Why join us?**
- Market competitive salary with bi-annual increments.
- Great stock option policy with rights to exercise 10 years post exit
- Well known for a collaborative culture with a top 10% rating on Glass door.
- Fastest-growing health tech company in India with marquee investors.
- Opportunity to build a product that will have a significant impact on people's health and well-being.

Workplace Type
- In-Office

Employment Type
- Full-Time

Experience Level
- Associate

Work Experience (years)
- 1 - 5 years

Education
- Any Graduate

**Skills**:
Chat Support

Fast Response And Resolution Time

Webchat

Attention To Detail

Online Chat

Multitasking

Chatting Process

Active Listening

Chat Process

Multitasking And Problem Solving

Communication Skills

Problem Solving

  • Chat Support Executive

    2 weeks ago

    Chandapura, Bengaluru, Karnataka, India Digiknots Web Enabled Services Private Ltd Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...

  • Chat Support Executive

    4 days ago

    Bengaluru, Karnataka, India Werize Full time

    We are seeking a dedicated Customer Support Associate to join our team and provide exceptional service through live chat support. This role requires an enthusiastic and empathetic communicator who can engage with customers, resolve their inquiries efficiently, and contribute to process improvements. **Key Responsibilities**: - **Chat Support**: Deliver...

  • Chat Support Executive

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    ROLE - CHAT SUPPORT EXECUTIVE LANGUAGE - ENGLISH+HINDI QUALIFICATION- PUC /GRADUATE SALARY - 15,000 TO 25,000 EXPERIENCE - FRESHER / MINIMUM 6 MONTHS IN CHAT PROCESS WORKING DAYS - 6 DAYS WORKING ( 1 ROTATIONAL WEEKOFF) WORKING TIME - 10.00AM TO 7.00PM PH.NO - 9364897945 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00...

  • Chat Support Executive

    6 days ago

    Bengaluru, Karnataka, India EJS business solutions Full time

    Language: Hindi and English Salary : 15,600 th Rotational week off 6 days work Immediate joiners Experience in chat process atleast for 3 months Position openings (8) **Job Types**: Full-time, Permanent Pay: ₹15,600.00 per month **Experience**: - chat support: 1 year (required) Work Location: In person **Speak with the employer** +91 9871871345

  • Domestic Chat Support Executive

    4 days ago

    Marathahalli, Bengaluru, Karnataka, India Glorious Hr Services pvt ltd Full time

    UrgentHiring! Hiring! Hiring! we are hiring for DOMESTIC CHAT jobs Position: Domestic chat support executive Location: bangalore Qualification: Graduates Experince: minimum 1 yr experinced in domestic or international chat process Language known: excellent communication in english age limit 32 yr Good salary package...!!! Skills required: Passionate...

  • Chat Support Executive

    7 days ago

    HSR Layout, Bengaluru, Karnataka, India The survival Run Full time

    **About the Role**: We are hiring **Chat Support Executives** to engage with participants, volunteers, and partners interested in the **Beast Drive event**. Your role will be to provide instant, friendly, and informative responses across WhatsApp, website chat, and social media DMs. You’ll be the first point of contact and play a vital role in converting...

  • Chat Support Executive

    4 weeks ago

    Bengaluru, India Aveon Infotech Full time

    Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities:...

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Allied Web Designers Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Job Description:We're looking for a proactive and detail-oriented Chat Support Executive to provide real-time support to our customers through chat platforms. The ideal candidate will be responsible for ensuring smooth communication, resolving queries quickly, and maintaining high customer satisfaction. Excellent typing speed and good command over English is...

  • Chat Support Executive

    4 weeks ago

    Bengaluru, India Dinoxo Full time

    Job Title:- Senior Customer Support Executive – Premium Chat Support - 6 Days WFOCustomer Experience (CX) – Premium Support Team Eligibility Criteria: 2–4 years of experience in customer support, preferably in banking, fintech, or e-commerce Prior exposure to chat-based support, premium customer handling, or escalation resolution Strong knowledge of...

  • User Support Executive- Chat Support

    6 days ago

    Bengaluru, Karnataka, India Eloelo Full time

    **Location**:Work from Office **Company**:Eloelo **Experience**:Minimum 1 year in User Support/Customer Support **Employment Type**:Full-time Job Summary: Key Responsibilities: - Provide real-time chat support to users, addressing queries and concerns promptly. - Maintain a high level of customer satisfaction by delivering professional and empathetic...