
Customer Support Executive
3 days ago
**Job Description: Customer Support Executive/Manager**
**Responsibilities**:
- Manage and maintain customer records and feedback for process improvement.
- Coordinate with internal teams to resolve customer issues efficiently.
- Ensure customer satisfaction by following up on complaints and escalations.
- Identify opportunities to enhance the customer support process.
**Requirements**:
- Minimum **1 year of experience** in customer service or support.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in CRM tools and MS Office Suite.
- Ability to work in a fast-paced environment and handle customer escalations effectively.
**Location**: West Delhi
**Salary**: Competitive and based on experience
Pay: ₹15,000.00 - ₹28,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 9654292734
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