Client Coordinator After Sales
5 days ago
**Manufacturing Industry**
**Profile - Client Coordinator After Sales**
**Qualification**:
- Any Graduate
**Experience - Min. 2+ yrs. in good speed in English typing, knowledge excel, knowledge about Bank Guarantee, knowledge about latter of credit, capable for making material dispatch documents and GST.**
**Location** - Jaipur
**Interview Process** - Face to Face
JD
1. **After-Sales Support & Coordination**
- Handle customer queries and provide prompt resolutions post-sale.
- Coordinate with internal departments (sales, accounts, logistics, production) for smooth after-sales service.
- Maintain customer satisfaction through timely follow-ups and problem-solving.
2. **Documentation & Communication**
- Prepare and manage **Material Dispatch Documents** (e.g., packing list, delivery challan, invoice).
- Maintain accurate records of sales transactions, dispatch details, and service reports.
3. **Bank Guarantee & Letter of Credit (LC) Handling**
- Coordinate with banks and customers for issuance, amendment, and release of **Bank Guarantees (BG)**.
- Process and verify **Letters of Credit** in compliance with terms and conditions.
- Ensure all documentation is as per legal and contractual requirements.
4. **Excel & Data Management**
- Maintain and update customer records, dispatch details, and service data in Excel.
- Prepare MIS reports, sales reports, and dispatch summaries.
- Use Excel functions for data analysis, tracking payments, and monitoring timelines.
5. **GST & Compliance**
- Prepare GST-compliant invoices for dispatched materials.
- Coordinate with the accounts department to ensure GST filings are accurate.
- Keep updated with GST rules and changes related to dispatches and sales.
6. **Dispatch & Logistics Coordination**
- Liaise with transporters and logistics partners for on-time material delivery.
- Track shipment status and update customers proactively.
- Ensure all dispatches meet packaging and quality standards.
7. **Typing & Office Support**
- Type letters, agreements, and other official documents quickly and accurately.
- Maintain digital and physical filing systems for easy retrieval of records.
**Coordinate With**
DCS Group
Web Site
**8209004104** (Call & whatsApp)
Calling Time - 11:00 AM to 6:00 PM
WhatsApp Timing - 9:00 AM to 8:00 PM
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
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