Customer Service Officer

Banking and Finance Related Customer Service Designation : Customer care Excecutive (voice) Branch Location : Thane, Airoli, Ghansoli , Turbhe , Bhandup Shift Timing : 09:00 am to 09:00 pm (any 9 hrs) weekoff : 1 Rotational Training Duration : 12 Salary : net) Extra Benefits

**Job Purpose: -** - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. - Review of customer complaints and provide suitable resolution/response within stipulated guidelines. - Liaise with various functional units in the Bank and ensure complete resolution within...

Jobs assigned has to be followed and real time updates to BDs/Clients. - Daily sending reports to BDs - Making challans and Bills - Bill submission, scanning acknowledge copies and uploading on SAP - Courier bills received has to be tally with SAP data and bill the client accordingly. - MIS reports to be generated. **Technical Skills**: MS Office -Advance...

**Job Description (Asso/AVP)** **Job Title**: **Corporate Bank, Institutional Cash Management and Trade Finance Financial Institutions -** **Customer Service Manager / Officer (depends on the experience)** **Details of the Division and Team** Our global suite of Cash Management and Trade Finance services offers a wide range of solutions to meet clients'...

Customer Service Executive (CSE) - Mumbai (Marathi Focus)We are hiring a Customer Service Executive (CSE) with 6 months of experience for a Work-From-Office role in Mumbai.Key ResponsibilitiesCustomer Outreach: Contact existing customers to remind and request subscription recharges.Relationship Management: Maintain strong customer relationships and ensure...

Receive enquiries/orders from customers and revert to them accordingly after checking its existing or new. - Following up with product development team for approval status, costing, and Global Selling price and development status for new Enquiries. - Discussing with the concerned sales manager on sell price to be quoted to customer after providing all...

Customer Service Executive (CSE) - Mumbai (Marathi Focus) We are hiring a Customer Service Executive (CSE) with 6 months of experience for a Work-From-Office role in Mumbai. Key Responsibilities Customer Outreach: Contact existing customers to remind and request subscription recharges. Relationship Management: Maintain strong customer relationships and...

Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...

**Role: Customer Support officer** **Language required **( Any one of these language speaking is mandatory - **Malayalam, Tamil, Telugu, Kannada, Gujarati, Bengali, Odia**) **Job location**: Wadala, Mumbai **Job type**: permanent **Working days**: Mon-Sat ( All Sunday and 2nd & 4th Saturday off) **Work timing**:9:30AM-6:30PM **Educational...

Job Title: Senior Customer Service Officer Location: Mumbai and Thane Experience: 6 months to 36 months **Salary**: Up to 44,000 INR per month **Job Description**: As a Senior Customer Service Representative, you will play a key role in ensuring the satisfaction and loyalty of our customers. You will be responsible for managinng escalated customer...