Customer Service Officer

1 day ago

Mumbai, India Reliance Brands Limited Full time

Excellent communication skills
- Exemplary in Cross Functional and stake holder management conversations.
- Good knowledge with Furniture Business (added advantage) very important attribute that every customer service personnel should have. This will enable him/her to give the customers detailed and accurate information about the product/service. This attribute is of great importance due to the fact that the specialist is the firm’s first port of call in attending to customers
- Ability to manage time limits. He/she should have the ability to beat deadlines or work within time constraints
- He/she should be very attentive when dealing with each customer; and also be able to sort for useful details in every inquiry/complaint that is being made by the customer, to enable effective problem solving and ultimately, customer satisfaction
- Good persuasion skill is another very important requirement that a customer service specialist must have.
- Professionalism is an integral skill that a good customer service officer must have. He/she must be able to carry out his/her responsibilities with no room for unwarranted sentiments
- He/she must have a proactive approach when it comes to problem solving, in a bid not to be caught unaware at any point in time, and also be able and willing to apologize and correct a mistake when one is made(not hiding behind excuses)
- Willingness to learn while on the job is an encompassing and crucial skill that a specialist of customer service must possess for easy cohesion and understanding
- 1-3 years working experience in a customer service role
- Knowledge of basic computer skills. (Excel & Word)
- Basic phone and social media etiquettes.

Job Location
- Cuffe Parade
Work from Office

**Salary**: ₹30,000.00 - ₹34,060.92 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (required)
- total work (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 9137593561
- Health insurance

  • Customer Service

    2 weeks ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    7 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Officer

    2 weeks ago

    Mumbai, India The Sleep Company Full time

    **Profile**: Customer Service Officer care Calls (After sales services) **Salary**: upto 3.00LPA **Key Responsibilities**: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a...

  • Customer Service Officer

    2 weeks ago

    Mumbai, India LRQA group Full time

    Job ID:37803 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular - Prioritise, plan and complete client service delivery tasks in line with global and local business requirements. Includes liaising with clients, dealing with queries ad proactively resolving service issues within agreed...

  • Customer Service Representative

    5 days ago

    Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Urgent hiring for Customer Service Associate Excellent communication Skills US Process Customer Service HSC & Graduate will do. Rotational Shifts & 2 Week offs Traveling allowance will be provided Work From Office Only Monthly Incentives **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Provident...

  • Customer Service Officer

    2 weeks ago

    Mumbai, India LRQA group Full time

    Job ID:38457 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

  • Customer Service Representative

    5 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

  • Customer Service Representative

    3 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...

  • Customer Service Officer

    7 days ago

    Mumbai, Maharashtra, India LRQA group Full time

    Job ID:41400 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

  • Customer Service Officer

    2 weeks ago

    Navi Mumbai, India Five S Digital Full time

    Role : Customer Service Officer Requirement ; Minimum Fresher to 1years of experience is required into Customer Service or Inbound Shifts Between ; For Female 8.00 am to 8 pm and Male 24*7 Shifts Location ;Turbhe Navi Mumbai Age Criteria ; 18 to 35 years Shift Week Offs ; Rotational any one Round of Interview: - HR, Ops, Versant, Typing, Pyschometric,...